Kinky Apothecary review for Quizify ‑ Product Quiz Builder

Jan. 31, 2021

Very bad experience. It's ok in terms of logic and sequence options, and the ability to customise in terms of branding, but the app itself is extremely glitchy. Takes forever to load. Is really sensitive and clicks to new pages when you're trying to work on it. We launched our site last week and have had customers complain that the answers take them to the wrong place (eg selecting "female" and taking them down the male logic sequence, whereas sometimes it works on the correct sequence). Results page isn't letting us add products to cart individually, even though we selected that option, as well as the "add all to cart". Additionally there are limitations in customising that last thank you page. But the final straw and what made me finally write this review is that suddenly our quiz is down, and is the main feature of our business. You click on it and it says "404 not found", even though it's still clearly visible when you enter from the admin section. We've tried from several countries. Support is terrible. Our developers tried contacting them weeks ago, and then again 4 days ago for other issues and just haven't heard back. If they could just improve the support side, the other issues wouldn't be so frustrating. Booked an appointment via their calendly. I got emailed a confirmation without a joining link or details.