Raleon: AI Loyalty & Retention for Shopify

Raleon: AI Loyalty & Retention

Raleon Lifetime Value Optimization, powered by AI

Developer

Rating

5.0

feedback

16

Reviews

chart

#2,652

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    25%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

The reviews for the Raleon app are overwhelmingly positive, highlighting exceptional customer service, ease of use, and helpful support from the team. Users appreciate the user-friendly layout, customizable features, and the responsiveness of the customer support team. Many users mention that the app surpasses paid alternatives in terms of functionality and support. The team at Raleon is praised for going above and beyond to assist users, even providing personalized guidance through calls and screen recordings. Overall, the app is highly recommended for its effectiveness in creating loyalty programs and its outstanding customer service and support. However, some users experienced minor issues that were quickly resolved by the team.

Highlights

Exceptional customer service and support
User-friendly layout and customizable features
Surpasses paid alternatives in functionality
Personalized guidance and assistance from the team
Minor issues quickly resolved by the team

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 19, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

OMG! This app has the BEST customer service. Fast, efficient, hands-on, reliable and ultra comprehensible if this is not your field of expertise to start with. The layout is very user-friendly and accessible. They are 100% receptive to suggestions for improvement, and they make it happen very quickly. GET IT NOW!!! -Cynthia and Julie, very satisfied customers

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Jay & the entire team are awesome! From set-up, to edits & even feedback on to make the app better, these guys have the best rewards app on the market!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving this kind review!! It's been awesome getting to know you and your business!

5 / 5 Share

July 3, 2024

~~§§§~~~ That's great! What a pleasant and professional support! Adam always listens, and even in particularly complex situations, he goes out of his way to find a solution to make things work. The app is very easy to use, intuitive and the buyer's panel is fully customizable to make it look nice and pretty and match your store. All this in a free app - it's incredible! I have an international sales store with multiple currencies and the Raleon team has promised an update soon to adapt the coupons in the buyer's currency so it's seamless. Everything is thought out, nothing to say except SUPER~~~ §§§~~~~

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2024

I don't even know where to begin. From the exceptional customer support to the ease of use, Raleon has surpassed every current paid software available. Nathan and Jay have both gone out of their way on numerous occasions, diligently tackling the tasks I presented to them. Trust me, these tasks were not easy, ( for me ) as I am not the most tech-savvy person! But, both of them went above and beyond by hopping on calls and screen recording their application in my store, step by step, solving the problems and guiding me on what I needed to do. Truly amazing. Chef's kiss! If you're looking for a rewards app that does everything it promises, FOR FREE?! Look no further, Raleon is here.

Store

GreenEZ

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us this review!! It's our pleasure to help!

All reviews

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