Raleon: AI Loyalty & Retention
Raleon Lifetime Value Optimization, powered by AI
Rating
5.0
feedback
15
chart
#2,861
Reviews Over Time
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Time spent using app
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Reviews Summary
The reviews for the Raleon Shopify App are overwhelmingly positive, highlighting exceptional customer service, ease of use, and the app's features. Customers praise the quick and efficient support provided by the team, mentioning specific team members like Jay, Nathan, and Adam who went above and beyond to assist them. The app is described as user-friendly, intuitive, and customizable, offering features that are typically found in paid apps for free. Users appreciate the responsiveness of the team in addressing issues and implementing suggestions, making the overall experience highly satisfactory and rewarding. The app's ability to help with customer loyalty, retention, and customization receives high praise from merchants across different industries and regions.
Highlights
Rating Breakdown
All reviews
Sept. 17, 2024
OMG! This app has the BEST customer service. Fast, efficient, hands-on, reliable and ultra comprehensible if this is not your field of expertise to start with. The layout is very user-friendly and accessible. They are 100% receptive to suggestions for improvement, and they make it happen very quickly. GET IT NOW!!! -Cynthia and Julie, very satisfied customers
Aug. 27, 2024
Jay & the entire team are awesome! From set-up, to edits & even feedback on to make the app better, these guys have the best rewards app on the market!
Thank you for leaving this kind review!! It's been awesome getting to know you and your business!
July 3, 2024
~~§§§~~~ That's great! What a pleasant and professional support! Adam always listens, and even in particularly complex situations, he goes out of his way to find a solution to make things work. The app is very easy to use, intuitive and the buyer's panel is fully customizable to make it look nice and pretty and match your store. All this in a free app - it's incredible! I have an international sales store with multiple currencies and the Raleon team has promised an update soon to adapt the coupons in the buyer's currency so it's seamless. Everything is thought out, nothing to say except SUPER~~~ §§§~~~~
July 1, 2024
I don't even know where to begin. From the exceptional customer support to the ease of use, Raleon has surpassed every current paid software available. Nathan and Jay have both gone out of their way on numerous occasions, diligently tackling the tasks I presented to them. Trust me, these tasks were not easy, ( for me ) as I am not the most tech-savvy person! But, both of them went above and beyond by hopping on calls and screen recording their application in my store, step by step, solving the problems and guiding me on what I needed to do. Truly amazing. Chef's kiss! If you're looking for a rewards app that does everything it promises, FOR FREE?! Look no further, Raleon is here.
Thank you so much for leaving us this review!! It's our pleasure to help!
May 31, 2024
Absolutely fab app and brilliant support - does everything i need it to do (that a lot of other apps make you pay for) and the team are ON IT with support and can't do enough to help. So great 10/10
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