All reviews

Rating Breakdown

  • 5
    95% (388 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (6 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2024

Rebeka from Rapid AI Search Live Chat exceeded my expectations. Without a doubt, I highly recommend using their search box services. Great job, Rebeka!

Store

My Store

Using app

12 days

Developer Reply

Hi! Thank you so much for your kind words, I'm happy I could help:)) Let us know if there is anything else we can do for you. Kind regards, Rebeka from the Rapid Search team

5 / 5 Share

Aug. 6, 2024

Best all inclusive app for stores that seeks searching and filtering. Fastest customer support i've ever seen in shopify. Thank you so much guys for providing such app.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that our app is meeting your store's needs and that our support team has impressed you. Your kind words mean a lot to us! Have a nice weekend! Matt from the Rapid Search Team.

5 / 5 Share

Aug. 1, 2024

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5 stars! We’re happy to know you’re enjoying the app. Have a nice weekend! Matt from the Rapid Search Team.

2 / 5 Share

July 28, 2024

After installing the app, all my collection descriptions disappeared. I had to uninstall it.

Using app

About 22 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

July 23, 2024

The app is amazing and the customer service is on another level!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're so glad to hear that you're enjoying the app and that our customer service has made a great impression. Have a nice weekend! Matt from the Rapid Search Team.

5 / 5 Share

July 23, 2024

One of the best shopify apps I have ever seen with the most helpful support. I can only recommend this app.

Store

Nint

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We are happy we could assist you, please let us know if there is anything else we can help you with! Best wishes, Rebeka from the RS team:)

5 / 5 Share

July 22, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for taking the time to leave us a review. We appreciate your support and hope to keep up the app to your liking:)) Kind regards, Rebeka from the Rapid Search team

5 / 5 Share

July 15, 2024

Great app, very good value compared to other alternatives. Hassle free install too. Thank you

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback, we are happy to see you find our app a good value and that you liked the quick installing process too:)) Have a great day! Kind regards, Rebeka from the Rapid Search team

5 / 5 Share

July 9, 2024

Works as well as some of the more expensive versions, if not better.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad to hear that you're finding our app to be a great value and performing even better than expected. Have a nice weekend! Matt from the Rapid Search Team.

5 / 5 Share

July 8, 2024

great app so far, have just started using it but great value for the price.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi! Thank you so much for reviewing the app, we are overjoyed to see you enjoy Rapid Search. Have a lovely day! Rebeka from the Rapid Search team:)

5 / 5 Share

July 4, 2024

Attentive staff, excellent support, great product. Highly recommend

Using app

13 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our team and product. Have a nice weekend! Matt from the Rapid Search Team.

5 / 5 Share

June 27, 2024

Great app, works really well. The support team is excellent, They're really quick and helpful.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you again for taking the time to leave us a review. The pleasure was ours, please do not hesitate to contact us if there is anything else we can help you with:) Have a great day, Rebeka from the RS team

5 / 5 Share

June 24, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Have a lovely day, Matt from the Rapid Search Team

5 / 5 Share

June 21, 2024

you have an excellent app, good support team, timely response and solution.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for your kind words! We're so delighted to know that you are satisfied with us. Let us know if there's something else we can do for you. Kind regards, Rebeka from the RS team:)

5 / 5 Share

June 12, 2024

We are only using the search functionality but it is going very well so far and the support from Matt has been excellent

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your 5 review, thank you so much! 🌟 It’s great to see our app is meeting your expectations. Thanks for being an awesome user! ⭐ - Matt from the Rapid Search Team

5 / 5 Share

June 6, 2024

Great Customer Service! Good App!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing 5 review! 🌟 We're so happy to know our app is making a difference for you. Your feedback is invaluable! 💬 Matt from the Rapid Search Team,

1 / 5 Share

June 6, 2024

I had a very bad experience with this app. When I downloaded the app it messed up my theme. My site is connected to a completely different Shopify store I own, when I click the logo (home) it takes the customer to a completely different website. It is also impossible to add anything to cart any longer. I deleted the app, tried to delete all the code but nothing. This issue is on the refresh theme, I published two other themes to check if I still had the same issues and they are working fine with no issues. I contacted Shopify, they said it’s an issue with code and they can’t help so I need to contact the app developer. I did and the next day they responded and asked for access to my store. I thought this was great I’ll get it all sorted, but they logged in once and did nothing. I’ve been emailing them for a few days with no response and I received another access request which I accepted and still nothing. I have a website sitting there that I can’t use that I spent hours customising. I’m literally going to have to do this all over again with a new theme just because of downloading this app. I would not recommend this app

Using app

3 days

Total reviews

3

Average rating

2.0

Developer Reply

Hi there, We've sent multiple emails from [email protected] to your email addresses (p******[email protected] and s***[email protected]). We also reached out via your website's contact form and our app chat, but it seems our messages might have gone to spam or been filtered out. Could you please provide us with an alternative phone number or schedule a Zoom meeting so we can resolve this matter? The phone number we have on file hasn't been successful in reaching you. We resolved your issue two days ago but haven't received any response. Also, our investigation found that the "Add to cart" issue you had on your store was unrelated to Rapid Search!

5 / 5 Share

June 5, 2024

I had some problems but the support was super nice and fast, all is working perfectly, this app is all I have looking for,THANK YOU!!! <3

Store

Otakuya

Using app

About 2 months

Total reviews

14

Average rating

3.9

Developer Reply

We truly appreciate your 5 review! 🌟 It’s wonderful to know our app is meeting your expectations. Thanks for being an awesome user! ⭐ Matt from the Rapid Search Team

5 / 5 Share

June 3, 2024

The app is very good and self-explanatory, the AI does most of the work, you can then do the fine work manually and has a fully functional search bar that works precisely. The support is also super friendly and quick to respond to queries, keep it up!

Using app

About 1 month

Total reviews

11

Average rating

4.9

Developer Reply

We appreciate your feedback and review! 🌟 It's wonderful to know our app is meeting your needs. Thanks for your support! 🙌 Let us know if you need any help, we are happy to help. :3 Matt Rapid Search Team,

5 / 5 Share

May 30, 2024

Amazing app. Even better support! I've tried a lot of search engines over my time. Rapid AI was really easy to navigate and install. Had what I needed up and running super quick. Matt helped me re-position my widgets and search bars which was really great. He replied within a minute which was refreshing to get that prompt help I needed.

Store

DEVELLI

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

We’re so grateful for your feedback, Thank you so much! 🌟 It’s great to see our app making a positive impact. Thank you for your continued trust and support! 💖 Have a wonderful weekend, Matt from the Rapid Search team