EZ Callback Request for Shopify

EZ Callback Request

Turn visitors into qualified phone leads and sales calls

Developer
View on App Store

Rating

4.9

feedback

91

Reviews

chart

#3,145

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    18%
  • Less than a year
    52%
  • More than a year
    22%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its ability to increase sales, provide excellent customer service, and offer customizable features. Customers appreciate the support team, particularly Ahmad, for their quick responses and helpful suggestions. The app is described as a game-changer, with many users reporting an increase in sales and customer engagement. Some users also highlight the importance of the phone sales channel and the effectiveness of the callback feature in closing sales. However, there are a few negative reviews mentioning issues with customization and slow response times from the support team.

Highlights

Positive feedback on increasing sales and customer service
Praise for support team, especially Ahmad
App described as a game-changer and effective in customer engagement
Importance of phone sales channel and callback feature in closing sales
Negative reviews mentioning customization issues and slow response times

Rating Breakdown

  • 5
    98% (89 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 14, 2023

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

Using app

--

Total reviews

1

Average rating

1.0

3 / 5 Share

Nov. 16, 2022

Has most of the functionality needed, but really limited styling makes this app less useful than it could have been

Using app

Over 1 year

Total reviews

3

Average rating

3.0

5 / 5 Share

Aug. 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

Store

ASM MC

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

HORRIBLE COMPANY! Good luck trying to get a simple task solved. They will take forever. Specifically a whole month. Still have not got my request done. Update: Call back request reached out to me. I have to say they went above and beyond to ensure satisfaction from me. Having a call with them changed the way I perceive them. They have also sent me blog post. Would definitely ask for that because they are amazing and well worth it. In conclusion I would highly recommend them. they are amazing people to work with. Thank you guys!

Using app

12 months

Total reviews

4

Average rating

5.0

All reviews

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