EZ Callback Request for Shopify

EZ Callback Request

Turn visitors into qualified phone leads and sales calls

Developer
View on App Store

Rating

4.3

feedback

46

Reviews

chart

#3,898

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    50%
  • Less than a year
    26%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praise the app for its excellent customer service and support, with mentions of helpful team members like Ahmad. Customers appreciate the app's ability to increase sales, engage with shoppers effectively, and provide a personalized touch through phone calls. The customization options and ease of setup are also highlighted as strengths of the app. However, on the negative side, some users express frustration with the limited styling options and mention difficulties in reaching the support team for customization needs.

Highlights

Excellent customer service and support
App's ability to increase sales and engage with shoppers
Customization options and ease of setup
Limited styling options
Difficulty in reaching support team

Rating Breakdown

  • 5
    93% (43 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 100% (46)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 27, 2025

Worst Support Ever!!

Using app

Almost 4 years

Total reviews

13

Average rating

4.7

1 / 5 Share

Oct. 14, 2023

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

Using app

2 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Nov. 16, 2022

Has most of the functionality needed, but really limited styling makes this app less useful than it could have been

Using app

Over 1 year

Total reviews

3

Average rating

3.0

5 / 5 Share

Aug. 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

Store

ASM MC

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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