EZ Callback Request
Turn visitors into qualified phone leads and sales calls
Rating
4.5
feedback
91
chart
#2,969
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
18%
-
Less than a year
52%
-
More than a year
22%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its ability to increase sales, improve customer service, and provide excellent support. Many users highlighted the effectiveness of the app in generating leads and closing sales through phone conversations. The customer service and support team, particularly Ahmad, received high praise for their responsiveness and willingness to help with customization and installation. Users also appreciated the app's user-friendly interface and the potential it has to enhance customer engagement and trust. However, there were a few negative reviews mentioning issues with customization and lack of response from the support team in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 14, 2023
We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.
Nov. 16, 2022
Has most of the functionality needed, but really limited styling makes this app less useful than it could have been
Aug. 25, 2022
Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.
July 20, 2022
I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.
June 9, 2022
HORRIBLE COMPANY! Good luck trying to get a simple task solved. They will take forever. Specifically a whole month. Still have not got my request done. Update: Call back request reached out to me. I have to say they went above and beyond to ensure satisfaction from me. Having a call with them changed the way I perceive them. They have also sent me blog post. Would definitely ask for that because they are amazing and well worth it. In conclusion I would highly recommend them. they are amazing people to work with. Thank you guys!
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