EZ Callback Request for Shopify

EZ Callback Request

Turn visitors into qualified phone leads and sales calls
Rating
4.4
Feedback
35
Reviews
Chart
#3,901
Shopify

All reviews

1 / 5 Share
May 27, 2025

Worst Support Ever!!

Store Using app Total reviews Average rating
Pro Coffee Gear Almost 4 years 15 4.7
1 / 5 Share
Oct. 14, 2023

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

Store Using app Total reviews Average rating
MarcMax-Media 2 months 1 1.0
3 / 5 Share
Nov. 16, 2022

Has most of the functionality needed, but really limited styling makes this app less useful than it could have been

Store Using app Total reviews Average rating
Akasa - Unike Gulv Over 1 year 3 3.0
5 / 5 Share
Aug. 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

Store Using app Total reviews Average rating
Pneumatics-pro About 17 hours 3 5.0
5 / 5 Share
July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

Store Using app Total reviews Average rating
ASM MC 1 day 1 5.0
5 / 5 Share
May 18, 2021

Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.

Store Using app Total reviews Average rating
italian-lighting-centre 3 months 4 5.0
5 / 5 Share
Sept. 7, 2020

This app was just what I was looking for and works as advertised. Customer service was fast and friendly. Ahmad one of the service reps even made some very useful suggestion as far as placement of the callback widget on my site. Would recommend this app to others.

Store Using app Total reviews Average rating
5 / 5 Share
April 3, 2020

This is an amazing app, it ensures we get sales and support. I love the notification stating that a Callback Request has been successful and money is in the bank. These guys are thinking creatively and actually helping people with simple apps. Not bloated with unnecessary features. I like the use of the phone in this day and age. It converts. God Bless you guys, stay in touch! Ted

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 28, 2020

Callback Request went FAR BEYOND what I expected of any app developer. Their support team actually took the time to review our business model and came up with suggestions that improved the buying experience! Now, I don't know about you but I have never had any other app developer do that. If you operate any kind of B2B store you need this app. It is the BEST app for calling back customers and PERFECT for quoting/closing deals over the phone. THANK YOU!

Store Using app Total reviews Average rating
Rexgear 1 day 5 5.0
5 / 5 Share
Jan. 9, 2020

Great support. Great application. Has helped us close on a large number of sales. Ahmad helped us to integrate it on the store. First class service

Store Using app Total reviews Average rating
NetworkTigers Over 1 year 3 3.7
5 / 5 Share
Dec. 17, 2019

Easy to set up and a great way to engage with shoppers WHILE they are still on site. Load speed wasn't affected and the app is intuitive to shoppers. If your team is serious about conversion. Buy this app

Store Using app Total reviews Average rating
Haven Mattress 6 months 7 4.4
5 / 5 Share
Nov. 28, 2019

Works great! highly recommended with great support. Amazingly easy to setup and customise. Would be great to have more button design customisation options.

Store Using app Total reviews Average rating
LW CUSTOM WORKS About 1 hour 2 5.0
5 / 5 Share
Sept. 6, 2019

We now use this app to replace our 800 number and its awesome! Ahmed the developer went out of his way to really integrate this app with our store and its already making us money! I highly recommend trying Callback Request!

Store Using app Total reviews Average rating
iOgrapher 20 days 13 5.0
5 / 5 Share
July 6, 2019

Found the app very useful from a customer engagement perspective, with alerts that let you respond quickly to customers . Assistance from the support team is top notch !

Store Using app Total reviews Average rating
Panjavarnam About 1 year 3 5.0
Developer Reply

Thank so much Ganesh. It's been great working with you and also getting your feedback for our app. You had some great points on how we can make it even better for you and we're definitely going to implement them in the coming months.

5 / 5 Share
Feb. 26, 2019

This app has been an amazing addition to my store. I had a customer contact me less than 12 hours after installing this app. Already been a huge help.

Store Using app Total reviews Average rating
TileBuys About 7 hours 2 5.0
5 / 5 Share
March 4, 2019

Fantastic support - called me before I was even done installing and saved me some time troubleshooting a mistake! I needed to make some changes later and received the same superior level of support - they are really dedicated to making this app great!

Store Using app Total reviews Average rating
Developer Reply

Thanks Michelle! You're the real MVP here. Keep up the great work with your personalized customer conversations.

5 / 5 Share
Feb. 21, 2019

Didn’t know what to expect when installing this app, but WOW! This is a game changer for us. We reached out for a custom button embed, and Ahmad embedded the button on our cart page. We wanted to reduce abandoned checkouts. We’ve already gotten several callback requests from the cart page (we know this because Raven tracks the page where the request comes from) and so it’s already helping us prevent abandons. Amazing service. Amazing technology. I wish I could invest in this app, I think it’s going to become my favourite app very quickly. - www.madisonbraids.com

Store Using app Total reviews Average rating
Madison Braids 1 day 1 5.0
5 / 5 Share
Jan. 12, 2019

Awesome app to help me close more sales. The phone sales channel is key. For my type of product customers love the 1 on 1 conversation before making their purchase. When we're able to call them back right away it earns that trust for my brand and customers are already interested in buying. Conversation rates on my phone calls are amazing.

Store Using app Total reviews Average rating
Venom Motorsports USA 3 days 2 5.0
5 / 5 Share
Jan. 9, 2019

Unbelievable customer service. They helped me get our plug in up and running on the website even while on vacation. Would recommend highly.

Store Using app Total reviews Average rating
GoFastCampers 1 day 3 4.7
5 / 5 Share
Dec. 14, 2018

Went above and beyond what any developer should offer for a free app! I wanted to use this widget on a specific page of my site but it isn't coded that way so I used the built-in chat box for the widget and within a few minutes I had the code needed to get it to work. Author is quick to reply and very easy to work with, now I'm going to go check out his other apps! Highly recommended...

Store Using app Total reviews Average rating
River City Vapes About 23 hours 1 5.0
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