EZ Callback Request for Shopify

EZ Callback Request

Turn visitors into qualified phone leads and sales calls
Developer
HMS Commerce
View on App Store
EZ Callback Request
Rating
4.5
Feedback
44
Reviews
Chart
#3,450
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praised the app for its great customer service and support, with mentions of helpful and knowledgeable team members like Ahmad. Users appreciated the app's functionality in increasing sales and customer engagement, with some noting significant improvements in conversion rates. The customization options and ease of setup were also highlighted as strengths of the app. However, on the negative side, there were complaints about poor support and unresponsiveness from the team, particularly in addressing customization requests and technical issues. Some users found the app's styling limitations to be a drawback, impacting its overall usefulness.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 11%
Less than a month 50%
Less than a year 27%
More than a year 7%
All reviews
1 / 5 Share
May 27, 2025

Worst Support Ever!!

Store Using app Total reviews Average rating
Pro Coffee Gear Almost 4 years 15 4.7
1 / 5 Share
Oct. 14, 2023

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

Store Using app Total reviews Average rating
MarcMax-Media 2 months 1 1.0
3 / 5 Share
Nov. 16, 2022

Has most of the functionality needed, but really limited styling makes this app less useful than it could have been

Store Using app Total reviews Average rating
Akasa - Unike Gulv Over 1 year 3 3.0
5 / 5 Share
Aug. 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

Store Using app Total reviews Average rating
Pneumatics-pro About 17 hours 3 5.0
5 / 5 Share
July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

Store Using app Total reviews Average rating
ASM MC 1 day 1 5.0

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