EZ Callback Request for Shopify

EZ Callback Request

Turn visitors into qualified phone leads and sales calls
Developer
HMS Commerce
View on App Store
EZ Callback Request
Rating
4.4
Feedback
35
Reviews
Chart
#3,901
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Raven Callback app are overwhelmingly positive, with users praising the app for its ability to increase sales, provide excellent customer service, and offer customizable features. Customers appreciate the personalized support they receive from the team, with many mentioning specific team members like Ahmad who went above and beyond to help them set up the app and customize it to their needs. The app's functionality, such as the ability to engage with customers in real-time and receive callback requests, is highlighted as a key factor in driving conversions and building trust with shoppers. Users also mention the app's ease of use and effectiveness in generating leads and closing sales. However, there are a few negative reviews that point out issues with limited styling options and lack of responsiveness from the support team in some cases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 14%
Less than a month 49%
Less than a year 26%
More than a year 9%
All reviews
1 / 5 Share
May 27, 2025

Worst Support Ever!!

Store Using app Total reviews Average rating
Pro Coffee Gear Almost 4 years 15 4.7
1 / 5 Share
Oct. 14, 2023

We tried to contact the engineer several times because the Botton is not on the right place and we need a customization. But nobody answered. So the result is be deinstall the app and say goodby.

Store Using app Total reviews Average rating
MarcMax-Media 2 months 1 1.0
3 / 5 Share
Nov. 16, 2022

Has most of the functionality needed, but really limited styling makes this app less useful than it could have been

Store Using app Total reviews Average rating
Akasa - Unike Gulv Over 1 year 3 3.0
5 / 5 Share
Aug. 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

Store Using app Total reviews Average rating
Pneumatics-pro About 17 hours 3 5.0
5 / 5 Share
July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

Store Using app Total reviews Average rating
ASM MC 1 day 1 5.0

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