EZ Callback Request

Jan. 9, 2019

Unbelievable customer service. They helped me get our plug in up and running on the website even while on vacation. Would recommend highly.

Dec. 14, 2018

We use this app to schedule callback for media inquiries. It's great to because we get alerted as soon as someone requests a contact back, and we can dial that person with one tap through the Raven Callback email or messenger alert.

Dec. 14, 2018

Went above and beyond what any developer should offer for a free app! I wanted to use this widget on a specific page of my site but it isn't coded that way so I used the built-in chat box for the widget and within a few minutes I had the code needed to get it to work. Author is quick to reply and very easy to work with, now I'm going to go check out his other apps! Highly recommended...

Nov. 17, 2018

This app is a MUST HAVE! for any Shopify store. We've actually replaced our live chat with Raven Callback and have had tremendous success and many customers have commented on their satisfaction of having a call back button. Oh, not mention higher conversions! I'm probably converting half of my callback sales at least. But whats a great app without great customer service. Ahmad has been fantastic in helping us with some coding optimisations for our store, and has gone above and beyond in always answering our questions. Thanks Ahamad, I love this app! You can checkout the app on our store - https://www.theblackseedco.com.au/pages/contact-us

Sept. 19, 2018

Raven let’s us know more about our potential customers needs and how to communicate with them better.

Aug. 23, 2018

Another no Brainer from "How Many Steps Inc." My ave order value is under 1000ZAR. My Average Order Value of Clients I contact on Raven is Above 2000ZAR. That personal touch works like a dream.

Aug. 18, 2018

LOVE THIS APP! I just installed the app yesterday and today I got my first request for a call. I called her right away and she had some questions and I we discussed leggings and tunic sizes etc and she said she is going to place the order. She was very impressed that a company called her back. It was a very pleasant talk and I love to talk! Get this app! Do it NOW! Highly recommend. Pamela, MomMeAndMore.com

Aug. 17, 2018

Great App! Simple to the point. Connect with customers on their terms, quickly converting leads into sales with data to back it up. Courteous, fast & professional support. Willing to go the extra mile to customize for our particular market, sales funnel and products. Fantastic work!

Aug. 4, 2018

These guys were able to customize the button for me and make it work all the time! What a great feature cuz my customers really like to call me and ask a million questions so this works out perfect! I'll be using this app for years to come!

Aug. 3, 2018

Great support from the team answering our questions and embedding the form into our theme. If only every app developer on Shopify was as helpful! Thanks!

July 30, 2018

This app makes so much sense. It's like a constant lead magnet and just keeps funnelling hot leads directly to my store. Would recommend to any store to use.

July 17, 2018

Fantastic app with client support to match! The app was easy to set up but we needed customisation to match the look of our website @ www.spiffyspools.com. Customer support was responsive over email and went above and beyond over a few rounds of back and forth to give us exactly what we needed. The app works like a charm. Easy intuitive interface and we have already closed a couple of sales since installation.

July 5, 2018

Simply put, tremendously valuable. Within the first day of adding Raven, we closed every callback request. Ahmed has been extremely helpful in getting our site optimized and we look forward to seeing what this amazing app can do in our busy season. If you have any high ticket items, there is no reason not to use Raven. Our product pages are very in depth, but when people are spending $500-$1500 online, nothing is more personable and effective than a phone call. Raven makes it easy for customers to request a call and lowers their barrier to personal communication. Thanks Scout Team!

June 28, 2018

This app is just amazing. I was able to close sales that were supposed to be gone because of this app. Sometimes, the reason why customers are not buying is that they have questions that need to be answered. Sometimes, the answers that you give them can be converted to sales. I was able to close a few thosands of dollars of sales because of this app, and I'm just using the free tier at the moment. This app would also let you have better customer service. Customers can leave their numbers if they have questions or problems with their products, and you can call them back to resolve them. What's also great is that if you're the owner of the store and you're the one talking to the customer over the phone, you are instilling a sense of confidence to them. Get this app! Even on the free tier, it will help. There's no risk to try it out.

June 25, 2018

I installed Callback request by Raven on a whim because I thought that there needed to be a lower impact call bypass to the standard chat, or email form that didn't give that instant gratification. The products we sell require some explaining, we sell customer paper cups to the Yogurt shop market. So through that process people need to understand, how the cups are made, how to get the logo on there, what the design process is, what the minimums are. Even though you can plaster all of that on a page, our customers prefer the phone. Once we put this on, all of a sudden, 5-10-15 call back requests a day from customers that were interested to learn and listen. This is a newer app, but I'm very glad that it exists, its simplistic and it works. If your brand new and starting out and your looking for your very first selection of apps, and you don't mind picking up the phone, in my opinion this should be one of your first 10 apps.

June 12, 2018

Incredible app! I am able to reach my customers the second they want more information! I have already made a few sales and I've had the app for under a week! Go team go!

June 12, 2018

Great app. Already making more money from it. Sometimes our customers just need to speak with someone over the phone, and the live chat doesn't cut it. Love it!

May 7, 2018

Must Have!! Call volume increased and so did our sales :) Thanks for Ahmad and the whole team they make awesome apps. Scout is another MUST HAVE for your Shopify store

May 4, 2018

Love Raven. So simple but so effective. I get the call back requests straight to my FB Messenger and my whole team also gets the email alerts. I know which product they were looking at when they made their request and it makes it really easy for us to understand what the customers needs are. Best of all, it's increasing our sales.

April 20, 2018

AMAZING. Got the app, and on the 1st day using it, we had made 3/3 conversions for over $1000 in sales. Its a great way to get in touch with your customer without being overly aggressive via email or phone calls - they let you know when they want to speak. Talking with customers has already improved almost every aspect of our store, and increased sales! Also, the customer service that the Raven team has offered me has been exceptional - had a minor issue (which was actually my fault) and they went above and beyond to assist me. Very personal and attentive. EVERYONE NEEDS THIS APP.