All reviews

Rating Breakdown

  • 5
    98% (89 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2019

I just installed this app, it’s a great idea for e-commerce sites. The support is amazing, Ahmad responded much sooner than I expected, quick support!!

Using app

11 months

Total reviews

24

Average rating

4.8

Developer Reply

Thanks so much Christina! Keep up the great work you're doing for your handcrafted jewelry - the designs look great - I'm sure they sell themselves!

5 / 5 Share

July 6, 2019

Found the app very useful from a customer engagement perspective, with alerts that let you respond quickly to customers . Assistance from the support team is top notch !

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank so much Ganesh. It's been great working with you and also getting your feedback for our app. You had some great points on how we can make it even better for you and we're definitely going to implement them in the coming months.

5 / 5 Share

June 27, 2019

The app is awesome and very lucrative to your business. A must have app for gaining customer support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

This app, is awesome for closing sales!!! Support is great too they will literally make sure it are setup for success.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Ahmad! You guys are crushing your goals at JackHealth. Really glad to be able to be a small part of your story. Let me know if you need anything, anytime.

5 / 5 Share

June 4, 2019

Excellent app. Highly recommended. Quick response from the developer if you have questions. We use the app inn EliteITcerts.com when our students have a question and need to speak to someone right away.

Using app

About 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks Rich. Let us know if you ever need anything else.

5 / 5 Share

May 16, 2019

Great app. Already driving valuable sales leads for us on Day 1. Also they have super helpful and responsive support. Highly recommend

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2019

App has been great so far! Have had numerous call back and revenue generated already after just a few weeks. Ahmad is great to work with and is very responsive. Keep up the good work guys! www.ColoradoCoyoteRollers.com

Using app

9 months

Total reviews

3

Average rating

3.0

5 / 5 Share

May 3, 2019

Great app, after installed started to received many leads, I would recommend this app to everyone here

Store

meldron

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2019

Great app wonderful concept. I look forward to seeing all the options this app will have in the future. https://www.kinkytoy.store

Using app

19 days

Total reviews

72

Average rating

4.7

5 / 5 Share

March 12, 2019

This app is awesome! My customers love requesting callbacks now that they have the choice on our website. So easy to close sales over the phone! Ahmad is sooo helpful. Can't recommend this enough! Thank you guys!

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 5, 2019

This app is exactly what we need for our store and the staff ( Especially Ahmad ) is one of the best you could ask for ! I highly recommend getting this app or gettin in touch with the staff for personalizations ⭐⭐⭐⭐⭐

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

This app has been an amazing addition to my store. I had a customer contact me less than 12 hours after installing this app. Already been a huge help.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2019

Fantastic support - called me before I was even done installing and saved me some time troubleshooting a mistake! I needed to make some changes later and received the same superior level of support - they are really dedicated to making this app great!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks Michelle! You're the real MVP here. Keep up the great work with your personalized customer conversations.

5 / 5 Share

Feb. 21, 2019

Didn’t know what to expect when installing this app, but WOW! This is a game changer for us. We reached out for a custom button embed, and Ahmad embedded the button on our cart page. We wanted to reduce abandoned checkouts. We’ve already gotten several callback requests from the cart page (we know this because Raven tracks the page where the request comes from) and so it’s already helping us prevent abandons. Amazing service. Amazing technology. I wish I could invest in this app, I think it’s going to become my favourite app very quickly. - www.madisonbraids.com

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

Amazing app. We just installed this app today because of a staff feature and I have to say it was well worth it. Firstly, the customer service on this app was so good, they got a custom button developed for me in a matter of minutes. Literally. And after that, we’ve had callback requests rolling in. We’re making more sales because of this. Thank you! - www.ivyandfig.com

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

We need to convert via our core traffic channel (phone) and selecting this app was a great choice. Not only does it work (6 callback requests on the first day) but Ahmed from Raven jumped online with me, accessed my Shopify account and adjusted the look and feel of the integration to make it "at one with our site". Outstanding Service!

Store

Toorace

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

This app is great. It sends me interested leads and I have made extra sales because of it. Service is fast too. I want to update that customer service is wonderful!!!!!!!!!1

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

Great service. They helped me install the app quickly. I sell B2B and the phone is very good for sales. Would recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2019

Speedy and very supportive customer service. Got a call back in less than 1 minute. Thanks Ahmed! -Darryl

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2019

i used this app to collect leads and sure it does better than any other ones i used. it would be nice if we can choose either to chat instantaneously or if we are not available to ask for a call back

Using app

About 2 months

Total reviews

3

Average rating

5.0