EZ Callback Request
Turn visitors into qualified phone leads and sales calls
Rating
4.4
feedback
44
chart
#4,763
All reviews
Dec. 14, 2018
We use this app to schedule callback for media inquiries. It's great to because we get alerted as soon as someone requests a contact back, and we can dial that person with one tap through the Raven Callback email or messenger alert.
Dec. 14, 2018
Went above and beyond what any developer should offer for a free app! I wanted to use this widget on a specific page of my site but it isn't coded that way so I used the built-in chat box for the widget and within a few minutes I had the code needed to get it to work. Author is quick to reply and very easy to work with, now I'm going to go check out his other apps! Highly recommended...
Nov. 17, 2018
This app is a MUST HAVE! for any Shopify store. We've actually replaced our live chat with Raven Callback and have had tremendous success and many customers have commented on their satisfaction of having a call back button. Oh, not mention higher conversions! I'm probably converting half of my callback sales at least. But whats a great app without great customer service. Ahmad has been fantastic in helping us with some coding optimisations for our store, and has gone above and beyond in always answering our questions. Thanks Ahamad, I love this app! You can checkout the app on our store - https://www.theblackseedco.com.au/pages/contact-us
Sept. 19, 2018
Raven let’s us know more about our potential customers needs and how to communicate with them better.
Aug. 23, 2018
Another no Brainer from "How Many Steps Inc." My ave order value is under 1000ZAR. My Average Order Value of Clients I contact on Raven is Above 2000ZAR. That personal touch works like a dream.
Aug. 18, 2018
LOVE THIS APP! I just installed the app yesterday and today I got my first request for a call. I called her right away and she had some questions and I we discussed leggings and tunic sizes etc and she said she is going to place the order. She was very impressed that a company called her back. It was a very pleasant talk and I love to talk! Get this app! Do it NOW! Highly recommend. Pamela, MomMeAndMore.com
Aug. 17, 2018
Great App! Simple to the point. Connect with customers on their terms, quickly converting leads into sales with data to back it up. Courteous, fast & professional support. Willing to go the extra mile to customize for our particular market, sales funnel and products. Fantastic work!
Aug. 4, 2018
These guys were able to customize the button for me and make it work all the time! What a great feature cuz my customers really like to call me and ask a million questions so this works out perfect! I'll be using this app for years to come!
Aug. 3, 2018
Great support from the team answering our questions and embedding the form into our theme. If only every app developer on Shopify was as helpful! Thanks!
July 30, 2018
This app makes so much sense. It's like a constant lead magnet and just keeps funnelling hot leads directly to my store. Would recommend to any store to use.
July 17, 2018
Fantastic app with client support to match! The app was easy to set up but we needed customisation to match the look of our website @ www.spiffyspools.com. Customer support was responsive over email and went above and beyond over a few rounds of back and forth to give us exactly what we needed. The app works like a charm. Easy intuitive interface and we have already closed a couple of sales since installation.
July 5, 2018
Simply put, tremendously valuable. Within the first day of adding Raven, we closed every callback request. Ahmed has been extremely helpful in getting our site optimized and we look forward to seeing what this amazing app can do in our busy season. If you have any high ticket items, there is no reason not to use Raven. Our product pages are very in depth, but when people are spending $500-$1500 online, nothing is more personable and effective than a phone call. Raven makes it easy for customers to request a call and lowers their barrier to personal communication. Thanks Scout Team!
June 25, 2018
I installed Callback request by Raven on a whim because I thought that there needed to be a lower impact call bypass to the standard chat, or email form that didn't give that instant gratification. The products we sell require some explaining, we sell customer paper cups to the Yogurt shop market. So through that process people need to understand, how the cups are made, how to get the logo on there, what the design process is, what the minimums are. Even though you can plaster all of that on a page, our customers prefer the phone. Once we put this on, all of a sudden, 5-10-15 call back requests a day from customers that were interested to learn and listen. This is a newer app, but I'm very glad that it exists, its simplistic and it works. If your brand new and starting out and your looking for your very first selection of apps, and you don't mind picking up the phone, in my opinion this should be one of your first 10 apps.
June 12, 2018
Incredible app! I am able to reach my customers the second they want more information! I have already made a few sales and I've had the app for under a week! Go team go!
June 12, 2018
Great app. Already making more money from it. Sometimes our customers just need to speak with someone over the phone, and the live chat doesn't cut it. Love it!
May 7, 2018
Must Have!! Call volume increased and so did our sales :) Thanks for Ahmad and the whole team they make awesome apps. Scout is another MUST HAVE for your Shopify store
May 4, 2018
Love Raven. So simple but so effective. I get the call back requests straight to my FB Messenger and my whole team also gets the email alerts. I know which product they were looking at when they made their request and it makes it really easy for us to understand what the customers needs are. Best of all, it's increasing our sales.
April 20, 2018
AMAZING. Got the app, and on the 1st day using it, we had made 3/3 conversions for over $1000 in sales. Its a great way to get in touch with your customer without being overly aggressive via email or phone calls - they let you know when they want to speak. Talking with customers has already improved almost every aspect of our store, and increased sales! Also, the customer service that the Raven team has offered me has been exceptional - had a minor issue (which was actually my fault) and they went above and beyond to assist me. Very personal and attentive. EVERYONE NEEDS THIS APP.
April 18, 2018
I'm so excited for this app! I know that I'm losing customers because of lack of / tardy communication from my end. I like the fact that customers get the option to ASK for a call back (avoiding any spammy type feel) and that get the choice of how they can be contacted: call, text etc. :)
April 18, 2018
Great experience so far with the app - already collected leads that have converted + app developers were able to fix design issue i had immediately. I think this app is going to become a staple in the ecomm world!