CedCommerce Kaufland Channel
The reviews for this Shopify App are quite mixed. On the positive side, many users have praised the app for its functionality in integrating with Kaufland and managing sales effectively. The customer support team has been highlighted as responsive, helpful, and dedicated, with users appreciating the quick assistance provided. Additionally, users have mentioned that the app has helped them resolve issues with product listings, orders, and integration with Kaufland. On the negative side, some users have faced challenges with the app's reliability, support experience, and communication. Issues such as the app not working properly, missed support meetings, unanswered messages, and incorrect data representation have been mentioned, leading to frustration and disappointment for some users.
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Very unreliable app. The app does not work properly and has caused a lot of frustration. The support experience was even worse – we scheduled three support meetings and the contact person did not show up twice, and the third time they arrived late. On top of that, messages are often left unanswered. Overall, very disappointing support and poor reliability.
The app works okay, but has a lot of issues. Not everything works smoothly. But having tech-issues is not the problem. The problem is that the app support is seriously the worst I have ever had in the Shopify eco-system. They need days for a response and are not even reading the tickets thoroughly. This has cost us lots of resources and money.
We have integrated this app on our store, and while it did not immediatly work (due to missing parameters on our end!) the support was very fast and helpful to guide us through the process of integrating it to the shop. With this help and the app we found ourselves quite quickly being able to open a new marketplace (Kaufland) for us. 10/10 can recommend!
Useful app to manage your sales on kaufland. Good customer support - direct communication and tailor made advices
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