CedCommerce Kaufland Channel
The reviews are sharply mixed, but the dominant pattern is that the app can be very useful when it works and when support is responsive. Many positive reviews praise the app for making Shopify-to-Kaufland integration easier, handling products and orders efficiently, and helping merchants launch on the marketplace quickly. Users frequently mention fast, friendly, and dedicated support, often highlighting helpful WhatsApp/chat communication, quick problem-solving, and willingness to guide them through setup issues. Several reviewers also note that the app is easier and better than managing Kaufland manually, and some say developer feedback led to meaningful improvements. On the negative side, a smaller but very strong set of reviews describes serious reliability and support problems. Complaints include the app not working properly, setup difficulties, bugs, incorrect or incomplete data handling, and in some cases major issues with order/address processing or product data. The harshest criticism is aimed at support: slow responses, missed meetings, unanswered messages, and tickets not being read carefully. A few reviewers say the app is unusable or misleading, and that unresolved technical issues caused wasted time and money. Overall, the app appears valuable for Kaufland integration, but its reputation depends heavily on whether users experience smooth onboarding and attentive support.
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Very unreliable app. The app does not work properly and has caused a lot of frustration. The support experience was even worse – we scheduled three support meetings and the contact person did not show up twice, and the third time they arrived late. On top of that, messages are often left unanswered. Overall, very disappointing support and poor reliability.
The app works okay, but has a lot of issues. Not everything works smoothly. But having tech-issues is not the problem. The problem is that the app support is seriously the worst I have ever had in the Shopify eco-system. They need days for a response and are not even reading the tickets thoroughly. This has cost us lots of resources and money.
We have integrated this app on our store, and while it did not immediatly work (due to missing parameters on our end!) the support was very fast and helpful to guide us through the process of integrating it to the shop. With this help and the app we found ourselves quite quickly being able to open a new marketplace (Kaufland) for us. 10/10 can recommend!
Useful app to manage your sales on kaufland. Good customer support - direct communication and tailor made advices
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