Real ID ‑ ID verification
Real ID, modern ID verification for eCommerce
Rating
4.9
feedback
38
chart
#3,352
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
58%
-
More than a year
16%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its effectiveness in combating fraud, seamless integration with Shopify, and exceptional customer service. Users appreciate the quick response times from the support team, the ease of setup, and the ability to customize settings to fit their specific needs. The app has been described as essential for businesses, with users highlighting its ability to streamline ID verification processes, reduce fraud, and enhance security for transactions. However, there are a few mentions of issues such as language translation limitations, pricing concerns, and occasional bugs that need to be addressed for a smoother user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 14, 2024
Great service, dylan were available almost around the hour to solve all our issues.
Sept. 25, 2024
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
Sept. 25, 2024
Quick and easy to set up with super helpful support from Dylan. I have no complaints!
Aug. 29, 2024
Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term
Aug. 20, 2024
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
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