Real ID ‑ ID verification
Real ID, modern ID verification for eCommerce
Rating
4.9
feedback
39
chart
#4,290
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
59%
-
More than a year
15%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team, particularly by Dylan. Users appreciate the app's ease of use, effectiveness in combating fraud, and seamless integration with Shopify. The quick response time to queries and the willingness of the developers to customize features based on user needs have been major selling points. Additionally, the app has been praised for streamlining ID verification processes, reducing chargebacks, and enhancing overall security for online transactions. However, there have been a few instances where users faced issues with the app's functionality, such as errors and bugs, leading to some dissatisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 21, 2025
Fantastic app! Does exactly what it says and is very easy to use. Support team is very helpful too!
Dec. 14, 2024
Great service, dylan were available almost around the hour to solve all our issues.
Sept. 25, 2024
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
Sept. 25, 2024
Quick and easy to set up with super helpful support from Dylan. I have no complaints!
Aug. 29, 2024
Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term
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