Real ID ‑ ID verification
All reviews
This is a great tool to help prevent fraud but a lot of times I would be paying $100 per month even if I barely needed the app and they charge about a $1-$2 per verification. Great app just above my budget. Update: The owner Dylan reached out to me and offered a plan for $20/mo which is way more convenient. The fact that he even reached out and offered something to still allow me to keep the app means a lot and shows how much he cares about the consumer. Thank you Dylan !
5 stars without a doubt! We’ve been working with Real ID for over 3 years now and the experience has been great from day one. Dylan has been especially amazing to work with .. always helpful, responsive, and genuinely cares about providing the best support possible. It’s rare to find a team this reliable and easy to work with. Really appreciate everything you guys have done for us over the years. Thank you so much!
Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.
Strongly recommend if you need ID verification services. It integrated well with our Shopify template. And due to a few unique requirements of our site, we needed some extra assistance and a few small adjustments, which the Real ID team were super fast and helpful to provide. Finally, it does what it promises, which is validate IDs as smoothly as one could hope.
Apps Real ID is simple, fast, and reliable. The verification process is smooth, secure, and user-friendly—exactly what we needed for safe transactions.
Using Real ID has made the identity verification process seemless. Real ID support team helped set it up with Shopify flow so its a fully automated process now. Very easy to set up and start using. Highly recommend for all ID checks required.
Great experience, Dylan helped me with shopify flows, even added new features because we needed them and helped setting it all up for our store. Responded quickly and in a clear and concise manner. Highly recommend!
We are super impressed with Dylan and the Real ID team and functionality. From the start they have been responsive and supportive to help get the software implemented and running smoothly, from introduction/demo and installation support. Recently we requested that they build a Military ID verification feature so that we could verify service peoples for a lifetime discount. A few weeks later the Real ID team had successfully created this feature and yesterday a long standing customer of ours utilized it and now gets the lifetime discount. Again we cant say enough how great the support has been....this is not the case with many apps as we all know.
Fantastic app! Does exactly what it says and is very easy to use. Support team is very helpful too!
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
Wir nutzen REAL ID für unseren Verleihservice und können daher auf eine Kaution verzichten. Sowohl wir, als auch die Kunden sind sehr zufrieden. Der Support ist immer sehr freundlich und schnell.
This app was exactly what we were looking for to help combat fraud orders. Customer service has also been tremendously helpful and provided guidance on not only setting up this app but also recommendations on other related processes and flows to make this a seamless experience for our customers and teams. Would highly recommend!
These guys really do go above and beyond to get the best for their customers. They’ve customised fields and rules as we needed to safely run our business and wow…very very good
We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!
Real ID is just perfect! This app functions flawlessly and has significantly enhanced the security of all my transactions. It has greatly reduced disputes and ensured the identity of my customers. Highly recommend it to anyone looking to add an extra layer of security to their business.
We have tried several apps for verifying users in our store and we are confident we chose the right one when going for Real ID. The verification process is really smooth for the users and integrates perfectly with Shopify. More importantly, the Customer Service team is fast and effective in clearing out any doubt we have had and helping us with the set up. I would recommend it 100%
Such an amazing app to help with Fraud. I use this when I have a High/Medium Risk of fraud to verify my customers. I 100% recommend it, and the customer service from Dylan has been so great from the start. I wish there was a better option for smaller businesses like mine, like a pay as you go option per check or something similar. Maybe in the future! :)
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