Real ID ‑ ID verification
The Real ID Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by Dylan and the team. Users appreciate the app's effectiveness in preventing fraud, its seamless integration with Shopify, and the smooth verification process it offers. The support team is praised for being responsive, helpful, and willing to go above and beyond to meet users' needs. Additionally, users commend the app for its reliability, ease of use, and the added security it brings to their transactions. However, there are a few mentions of pricing concerns, with some users initially finding the cost high but later appreciating the developer's efforts to offer more affordable plans.
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We've been really impressed with both the app and the level of service Dylan provides. I have recommended it to other stores that require ID verification as well.
This is a great tool to help prevent fraud but a lot of times I would be paying $100 per month even if I barely needed the app and they charge about a $1-$2 per verification. Great app just above my budget. Update: The owner Dylan reached out to me and offered a plan for $20/mo which is way more convenient. The fact that he even reached out and offered something to still allow me to keep the app means a lot and shows how much he cares about the consumer. Thank you Dylan !
5 stars without a doubt! We’ve been working with Real ID for over 3 years now and the experience has been great from day one. Dylan has been especially amazing to work with .. always helpful, responsive, and genuinely cares about providing the best support possible. It’s rare to find a team this reliable and easy to work with. Really appreciate everything you guys have done for us over the years. Thank you so much!
Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.
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