Rating
4.9
feedback
37
chart
#3,218
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
19%
-
Less than a year
62%
-
More than a year
11%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the excellent customer service provided by the team, highlighting quick responses, helpful support, and customization of features to meet specific business needs. The app is described as essential, flawless, and beneficial for combating fraud, verifying IDs, and enhancing security. Users appreciate the seamless integration with Shopify and the ease of setup. However, there are a few minor issues mentioned, such as language translation limitations, occasional bugs, and pricing concerns for some users. Overall, the app is highly recommended for its functionality and outstanding customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 25, 2024
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
Sept. 25, 2024
Quick and easy to set up with super helpful support from Dylan. I have no complaints!
Aug. 29, 2024
Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term
Aug. 20, 2024
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
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