Real ID ‑ ID verification
The Real ID app has received overwhelmingly positive reviews from users, with many highlighting the ease of use, effectiveness in preventing fraud, and excellent customer service provided by Dylan and the support team. Users appreciate the security features, seamless integration with Shopify, and the quick response to any queries or issues. The app has been described as essential for businesses requiring ID verification and has helped streamline processes, reduce fraud, and improve customer satisfaction. However, there were a few mentions of pricing concerns initially, but the developer's responsiveness in offering alternative plans and addressing feedback positively impacted users' experiences. Some users also mentioned minor bugs or issues that needed attention for smoother functionality.
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Absolutely LOVE this app!! All of the features are great and easy to use for customers. I love the extra security for my higher ticket items and the support team is always amazing.
We've been really impressed with both the app and the level of service Dylan provides. I have recommended it to other stores that require ID verification as well.
This is a great tool to help prevent fraud but a lot of times I would be paying $100 per month even if I barely needed the app and they charge about a $1-$2 per verification. Great app just above my budget. Update: The owner Dylan reached out to me and offered a plan for $20/mo which is way more convenient. The fact that he even reached out and offered something to still allow me to keep the app means a lot and shows how much he cares about the consumer. Thank you Dylan !
5 stars without a doubt! We’ve been working with Real ID for over 3 years now and the experience has been great from day one. Dylan has been especially amazing to work with .. always helpful, responsive, and genuinely cares about providing the best support possible. It’s rare to find a team this reliable and easy to work with. Really appreciate everything you guys have done for us over the years. Thank you so much!
Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.
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