
Real ID ‑ ID verification
Real ID, modern ID verification for eCommerce
Rating
4.9
feedback
38
chart
#4,207
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The Real ID Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in combating fraud, seamless integration with Shopify, and exceptional customer service provided by Dylan and the team. Users highlight the quick setup process, helpful support in customizing features, and the app's ability to streamline ID verification processes. Additionally, the app is commended for its impact on reducing chargebacks, improving customer satisfaction, and enhancing security measures. However, there are a few negative reviews mentioning issues with the app's functionality, such as errors and bugs, as well as concerns about pricing changes.
Highlights
Rating Breakdown
All reviews
Dec. 14, 2024
Great service, dylan were available almost around the hour to solve all our issues.
Sept. 25, 2024
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
Sept. 25, 2024
Quick and easy to set up with super helpful support from Dylan. I have no complaints!
Aug. 29, 2024
Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term
Aug. 20, 2024
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
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