Real ID ‑ ID verification
Eliminate fraud & verify customer age with ID verification
Rating
4.9
feedback
37
chart
#3,765
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
24%
-
Less than a year
57%
-
More than a year
14%
Reviews Summary
The RealID app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Customers praise the app for its seamless integration with Shopify, smooth verification process, and excellent customer service provided by Dylan and the Real ID team. Many users highlight the quick response times, helpful support in setting up the app, and the reliability of the ID validation process. The app is commended for its ability to automate ID checks, enhance security, and streamline the verification process, ultimately leading to increased customer satisfaction and reduced fraud instances. However, there are a few mentions of minor issues such as occasional bugs and concerns about email authenticity, but these seem to be outweighed by the app's overall effectiveness and the exceptional support provided by the team.
Highlights
All reviews
May 21, 2026
5 stars without a doubt! We’ve been working with Real ID for over 3 years now and the experience has been great from day one. Dylan has been especially amazing to work with .. always helpful, responsive, and genuinely cares about providing the best support possible. It’s rare to find a team this reliable and easy to work with. Really appreciate everything you guys have done for us over the years. Thank you so much!
March 13, 2026
Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.
Nov. 25, 2025
Strongly recommend if you need ID verification services. It integrated well with our Shopify template. And due to a few unique requirements of our site, we needed some extra assistance and a few small adjustments, which the Real ID team were super fast and helpful to provide. Finally, it does what it promises, which is validate IDs as smoothly as one could hope.
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