Real ID ‑ ID verification for Shopify

Real ID ‑ ID verification

Real ID, modern ID verification for eCommerce

Developer

Rating

4.9

feedback

38

Reviews

chart

#4,207

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    21%
  • Less than a year
    58%
  • More than a year
    16%

Reviews Summary

The Real ID Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in combating fraud, seamless integration with Shopify, and exceptional customer service provided by Dylan and the team. Users highlight the quick setup process, helpful support in customizing features, and the app's ability to streamline ID verification processes. Additionally, the app is commended for its impact on reducing chargebacks, improving customer satisfaction, and enhancing security measures. However, there are a few negative reviews mentioning issues with the app's functionality, such as errors and bugs, as well as concerns about pricing changes.

Highlights

Effective Fraud Prevention and ID Verification
Seamless Integration with Shopify
Exceptional Customer Service
Impact on Reducing Chargebacks and Improving Security
Issues with Functionality and Pricing Concerns

Rating Breakdown

  • 5
    87% (33 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 14, 2024

Great service, dylan were available almost around the hour to solve all our issues.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Quick and easy to set up with super helpful support from Dylan. I have no complaints!

Store

Endless

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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