Real ID ‑ ID verification for Shopify

Real ID ‑ ID verification

Eliminate fraud & verify customer age with ID verification
Rating
4.9
Feedback
37
Reviews
Chart
#2,999
Shopify

All reviews

5 / 5 Share
June 6, 2024

We use REAL ID for 3 of our website properties. For two sites, we use the App to control the sale of regulated goods. For the third, we use it to reduce credit card fraud (e.g. for first-time customers whose billing & shipping does not match). For the regulated goods, the app is incredibly effective and has saved us a tremendous amount of time in employee-customer communication, record storage and so on. It has also eliminated a lot pushback from customers! We used to have trouble asking for ID's by email, but now we rarely if ever have customers question the legitimacy of the process. The App has lots of options and Support or Developer feedback is always fast and helpful. In short, I definitely recommend REAL ID to cut time and costs by dramatically reducing credit card fraud or to easily perform legal requirements having to do with regulated goods. As I say, we are now 3 websites strong with it. Thanks REAL ID team!

Store Using app Total reviews Average rating
Rocket.ca 9 months 2 5.0
5 / 5 Share
May 8, 2024

Such an amazing app to help with Fraud. I use this when I have a High/Medium Risk of fraud to verify my customers. I 100% recommend it, and the customer service from Dylan has been so great from the start. I wish there was a better option for smaller businesses like mine, like a pay as you go option per check or something similar. Maybe in the future! :)

Store Using app Total reviews Average rating
Fire & Ice Moissanite About 1 month 5 4.2
5 / 5 Share
April 29, 2024

It just works. Works great. Also... they even implemented custom feature for us within very short perion. Probably best tech support i ever seen! Ty RealID!

Store Using app Total reviews Average rating
Nomad Internet 3 months 2 5.0
5 / 5 Share
March 27, 2024

Real ID has really streamlined our old manual process of verifying customer ID's on potential fraud alerts on orders for our Multiple Shopify E-Commerce Stores. It has greatly reduced staffing demands and handle times for our E-Commerce team and has greatly improved our customers satisfaction with the ID verification process. The installation and integration was seamless and simple and launching was a walk in the park with the partnership and support of Dylan Pierce and the rest of the Real ID team. I highly recommend the Real ID app and Dylan Pierce and his team of professionals. Kevin McCollum United RV Center E-Commerce Manager

Store Using app Total reviews Average rating
United RV Parts 5 days 8 5.0
5 / 5 Share
March 21, 2024

The app does exactly what it claims and our customers are able to easily verify themselves. And there is Excellent fast and effective support

Store Using app Total reviews Average rating
Jens Hansen About 3 years 13 4.6
5 / 5 Share
May 30, 2023

The customer service is outstanding, and the app itself works great. Such a help for our shop which requires ID checks!!

Store Using app Total reviews Average rating
Cantrip 8 months 3 5.0
5 / 5 Share
April 17, 2023

Well received by our customers and easy for staff to verify if customers have completed ID check before shipping. Their support team was very helpful in creating code to work with our varied delivery methods. The online age verification was installed quickly and customizations were completed within a day or two.

Store Using app Total reviews Average rating
Thunderbird Vapes 27 days 1 5.0
Developer Reply

Thank you! It's my pleasure to help you. Please don't hesitate to ask if you require any more specific order channels that need excluded from ID verification.

5 / 5 Share
March 8, 2023

This app has helped us save time verifying orders and simplifying the process! We absolutely recommend this app to all stores!

Store Using app Total reviews Average rating
Kies Motorsports About 1 month 5 5.0
5 / 5 Share
Feb. 23, 2023

The app does everything it says it does and works very well. Helped reduce our fraud to zero. Dylan has been the greatest help with any questions or issues we may be having. Would highly recommend this app if you need a ID verification tool or simply to reduce fraud from different billing and ship to addresses

Store Using app Total reviews Average rating
dabX About 2 months 1 5.0
5 / 5 Share
Nov. 3, 2022

Dylan really did an amazing job for our store. We have automated 18+ id checks through a specific channel that was not out of the box. Dylan and his team were able to help and satisfy our requirements. This app is working like butter now! Thanks a bunch Dylan!

Store Using app Total reviews Average rating
Man Store Inc. 10 months 3 5.0
5 / 5 Share
Sept. 27, 2022

This app has been greatly beneficial to our store, saving hundreds of pounds in chargebacks and guaranteeing security with flagged orders. Highly recommended and customer service were very helpful!

Store Using app Total reviews Average rating
Box Menswear 3 months 10 5.0
5 / 5 Share
Aug. 6, 2021

This is a very useful app with an owner that will take your calls and figure stuff out with you! I used it to check ID on checkout for certain products and it worked very well. I cannot wait to see what is to come.

Store Using app Total reviews Average rating
Love is an Ingredient 4 months 5 5.0
5 / 5 Share
July 8, 2021

This app has been a life savor when it comes to having a solid and working ability to check customer IDs. Not only does the app work flawlessly, the support from the app is exceptional - nearly always available to help and the updates and custom requests are constantly fulfilled. I can't thank the team enough for this amazing app!.

Store Using app Total reviews Average rating
Promoco DC About 5 hours 3 3.7
5 / 5 Share
Dec. 8, 2020

We use this app to help prevent fraudulent transactions by verifying the information provided with the information the customer provides checking out. There were some issues in the beginning, but like all new apps, features were added to help fix the issues. There are some bugs, but as the app grows, it will be ironed out. The developer is very communicative and responds quickly and does everything they can to solve it. He listens to suggestions and makes them a reality. This is a must have, as the other verification apps only take E-Mail, or don't have automation available to make the process easier. This is a necessity if you need to verify customers info or help to prevent fraudulent transactions.

Store Using app Total reviews Average rating
SmokeShopGuys 2 months 1 5.0
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