DIY Real Time Shipping Quotes
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the ease of integration with shipping providers' accounts, accurate quoting for LTL freight and parcel shipping, and the comprehensive shipping rules and courier integrations offered by the app. Users also appreciated the quick responsiveness of the support team in addressing any issues or suggestions for improvement. However, there were a few negative comments regarding inaccurate shipping quotes, with one user mentioning a significant discrepancy in the quoted price compared to the actual shipping cost.
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The app doesn't tell you that it won't work on Shopify's Basic Plan. So not only do you pay the monthly fee for the app, but you get the shaft from Shopify had have to step up to their GROW plan paid annually to get this app to work with Shopify. Following Eniture's response, they are correct but you have to dig deep in Shopify terms to recognize SHOPIFY's restriction. I'm not replying negatively toward Eniture, but I think it's in their customer or potential customer's benefit IF they made sure t emphasize the 3rd party carrier connection requirement....it's easy to miss right now. The REAL disappointment is how SHOPIFY has moved away from the platform for small business to the platform that gouges Small Business by restricting access to app's like Eniture which let them compete with the Amazons, Walmarts, and Multi-National corporations in America. I've bumped my stars from 3 to 4, I wasn't intending to negatively affect Eniture's rating.
The app does tell you what is required for its use. The Requirements tab explicitly states: "A Shopify account with the Real-Time Carrier Shipping feature enabled. The feature is standard on the Advanced Shopify subscription package. It can be added to other packages by contacting Shopify customer service. (Learn more)." "Learn more" is a link that redirects the reader to additional information. The requirement is Shopify's, not Eniture Technology's. Substracting stars from the app's review rating is misplaced. We'd love it if Shopify would allow GROW subscribers access to the required Shopify feature. The feature is required for any third-party shipping rate application.
Plugin works great and the support from this team is top-notch. Highly recommend.
Works great, accurate, and the customer support is fast and responsive.
Thank you for your review and recognition of our support staff.
Customer Support is very helpful. Fixed the problem fast.
Thank you for your review! We are also appreciative of your recognition of our support staff.
Thank you for your review!
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