Aura's Candle Co. review for Re:amaze AI Helpdesk & Chat

1 / 5

Nov. 9, 2023

DO NOT USE! I installed this app on my store for customer support, obviously. Once you cancel the subscription on their dashboard you WILL STILL BE BILLED monthly. If you think contacting their support team will help IT DOESN'T. Their support team told me that they don't have a record of the payment and they will tell you it is Shopify's fault! There are many reviews that say this. Shopify is investigating this app.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Re:amaze AI Helpdesk & Chat for Shopify
Re:amaze AI Helpdesk & Chat
4.5 star
175 reviews

Live Chat, AI Chatbot & Helpdesk for E-Commerce

Developer

Deleted on Shopify: June 2, 2025, 9:20 a.m.