Aura's Candle Co. review for Reamaze Live Chat Helpdesk CRM

1 / 5

Nov. 9, 2023

DO NOT USE! I installed this app on my store for customer support, obviously. Once you cancel the subscription on their dashboard you WILL STILL BE BILLED monthly. If you think contacting their support team will help IT DOESN'T. Their support team told me that they don't have a record of the payment and they will tell you it is Shopify's fault! There are many reviews that say this. Shopify is investigating this app.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Reamaze Live Chat Helpdesk CRM for Shopify
Reamaze Live Chat Helpdesk CRM
4.4 star
259 reviews

Live Chat, AI Chatbot & Helpdesk for E-Commerce

Developer
Shopify App Store