Haus Of Business review for Reamaze Live Chat Helpdesk CRM

1 / 5

Feb. 1, 2024

Received an error when trying to change my password urgently. I mean, imagine trying to change your password and you can't, something so simple. What if I was hacked and my customer's data was at risk? I could not even change my password. Reached out to support and spoke with a Neil who just at one point stopped responding when his suggestions were not helping. Still haven't received any responses from him as I type this review. Password still not changed. I'm not happy with Reamaze at all.

Using app

About 1 year

Total reviews

4

Average rating

2.3

Developer Reply

Thank you for taking the time to share your feedback. We understand the significance of being able to change your password seamlessly, and we sincerely apologize for any inconvenience this has caused. Please be assured that our team is actively working on resolving this issue promptly. We appreciate your patience and understanding as we strive to improve our services.

Reamaze Live Chat Helpdesk CRM for Shopify
Reamaze Live Chat Helpdesk CRM
4.4 star
259 reviews

Live Chat, AI Chatbot & Helpdesk for E-Commerce

Developer
Shopify App Store