Yourgreatfinds review for Reamaze Live Chat Helpdesk CRM

5 / 5

Oct. 31, 2020

Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is fantastic to not have to visit each platform many times per day to look for comments and questions. The only thing that I can find that needs improvement is that I wish that the app would default to newest received messages 100% of the time. When I am on the run it is annoying to have to reset it. The pop-up doesn't always go top the correct chat. Other than that, I love this. I highly recommend it. Game changer that helps me help my customers so much more easily. worth every penny,

Using app

13 days

Total reviews

17

Average rating

4.0

Reamaze Live Chat Helpdesk CRM for Shopify
Reamaze Live Chat Helpdesk CRM
4.4 star
259 reviews

Live Chat, AI Chatbot & Helpdesk for E-Commerce

Developer
Shopify App Store