Re:amaze AI Helpdesk & Chat

It's so great knowing we always have quick Re:amaze help on standby through the live chat--everything is quite intuitive to begin with, but for those days where your brain is a bit slow to wake up they are always ready to help get things done!

The best of the best support desk / chat systems I have used. The most amazing thing with Reamaze was the ability to add multiple brands for a very very low cost. I have all my brands in one dashboard, and never miss a single customer query. Since it's connected to shopify, it gives me all info about a customer who I am talking to. Amazing job guys!

We recently switched to Re:Amaze from another customer service helpdesk application and our experience so far has been great. The support team is so helpful and accommodating. We are happy to have made the switch!

The multichannel experience that Reamaze gives is what we need, especially with the whatsapp number working with Twilio. I´m working on flows and automations to saves us even more time!

After trialling several CMS systems we've settled in and paid for this one. Really pleased with it. Sleek interface, easy to set up, navigate, and use. Lots of updates improving what they offer. Their live chat helpers are really helpful too and take the time to answer your questions thoroughly.

This is our standard communication tool for our customer interactions. Support has been great. Michelle was able to assist me in a quick and professional manner. She shows just how valuable this app can be in trouble shooting and taking care of a customer.I would recommend this App to help move your business to the next level.

LOVE their customer support. They are always helpful when we have questions about our chatbots and respond very quickly.

Most amazing customer support app in Shopify. Seamless integration and amazing features. Support is always there to help with setup. Highly recommend.

Their customer service is amazing! They are helpful! They can answer my question quickly, good job!!

We have been with re-amaze for around 3 weeks now, and I would say that their customer service is great! Every time I have a question or doubt they respond in a very kind and quick way. Also, the way to set it up is very friendly and easy. There a lot of content and information to learn how to work with it.

I just started using the app, and it was very easy to set up. I had a few questions, and customer service was quick and helpful. Overall excellent.

Very convenient, and staff is very helpful! Any questions, and they answer super fast. Thank you so much

The app has been amazing so far. Very easy to keep communication lines with customers. Highly recommended for small businesses.

10/10! This app has made it easy to communicate with customers effortlessly and in a timely manner. The support team is always very kind and helpful. We have 3 separate companies using this platform! Endless possibilities! I do wish that there were more recent YouTube videos as the app does update a lot and my lack of braincells requires more visualization rather than reading but still 100% satisfied!

We've been using ReAmaze for quite some time now. Whenever we've had any problems, the team was right there with a quick solution, even implementing suggestions made along the way. Their customer service is superb, and the app is intuitive and user-friendly. Definitely recommended for your business needs.

La aplicación pese a estar en ingles tiene la opción de traducir manualmente los textos mas importantes (espero puedan tenerlo nativo pronto en español) ahorraría bastante trabajo. Sus funciones e integracion con shopify son muy buenas y rapidas de implementar. entre las opciones que miramos para nosotros que estamos partiendo con el plan basico vamos sobrados y no cuesta tanto por agente a diferencia de otras empresas. (se puede incluso amoldar el plan a lo que necesites y asi no pagas demas) el soporte en linea es excelente , se los recomiendo. Tomen su tiempo de prueba y estoy seguro les sera muy util.

Really great for shopify stores, only need to be in spanish now, and integration with direct message from instagram

I Used this app for the past 2 years. i really loved it! also the team always ready to provide the best answers. Thank you Reamaze to help our business growing ;)

We moved over from Zendesk and find this system to be an excellent alternative. We are most impressed with the customer support. You get fast answers and great results.

This app has been amazing, it has streamlined our customer service and reduced our human-made errors +++. Easy to use and great support when needed.