WMP Eyewear review for Rebuy Personalization Engine

July 31, 2024

Rebuy is a powerful tool that has positively impacted our store, making it a valuable addition for any e-commerce business looking to enhance customer experience and drive sales. Some Pros! - Their success team, developers, and support are very easy to work with. - Open to customization conversations. If the widgets don't look or act how you need, Rebuy is ready and willing to optimize their services to your needs. - They offer A/B testing, which isn't offered by similar apps. - Widget rules are highly customizable, allowing you to control what products are recommended to your customers. Some Cons! - Turnaround time for certain bug fixes can be long. The good news is if it's a big bug, their developers will implement a temporary fix while a permanent one is worked on. - Pricing can be expensive for bigger stores if you're not looking to utilize most of their features. - Rebuy has a ton of features, which is great for your store, but makes the learning curve a little steep. They have help docs, videos, and support to offset this. Overall, Rebuy has been very accommodating to our business needs, and we're grateful to work with them. Special thanks to our Success Manager, Reza, for being a one-stop Rebuy encyclopedia! You've helped us make the best use of Rebuy's features and keep us accountable for yearly goals.