Rebuy Personalization Engine
AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
feedback
818
chart
#133
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
19%
-
Less than a year
57%
-
More than a year
21%
Reviews Summary
Rebuy is a highly praised app with a strong focus on customer support and customization. Users appreciate the AI Agent for suggesting helpful CSS and the overall support provided by the team. Positive themes include excellent customer service, proactive support, and impactful features like the smart cart and recommendation widgets. However, there are some negative reviews mentioning high costs, complexity in setup, and occasional technical issues that impact functionality. Despite these challenges, the majority of users find Rebuy to be a valuable tool for boosting sales and enhancing the customer experience.
Highlights
Review RSS Feed
All reviews
May 19, 2026
Aiman is FANTASTIC!!! Super helpful. The launch process was smooth and efficient. Aiman went above and beyond in helping us to optimize our Smart Cart and Homepage exactly as we'd imagined it. He gave us tips and we feel really confident and happy with this service. Thank you!
Aiman is going to love seeing this, and honestly, so did we 🙌 It's great to hear the launch felt smooth and that the Smart Cart and Widgets came together exactly the way you envisioned. We'll make sure he knows the impact he made.
May 18, 2026
Rebuy is much more than just a standard cart cross-sell app—it’s an end-to-end revenue generator. Since installing it, we’ve achieved a 5-figure lift in revenue using a combination of the Smart Cart, Checkout Cross-Sell, Post-Purchase upsells, and dynamic bundling. The features are powerful, but the support makes it even better. Our CSM is a wealth of knowledge and goes above and beyond to teach us how to fully optimize the app for maximum ROI.
That kind of revenue lift speaks for itself, and we love hearing that the CSM relationship has been just as valuable as the product 🚀 We'll make sure the team knows their work is making a real difference.
May 15, 2026
I'm a small business owner and we installed Rebuy just over a month ago. The smart cart is fantastic and a very good tool to increase average order value. I am still setting up the bundle builder but just the smart cart has blown me over. The support team is also brilliant and I can genuinely say that this is one of my best app experiences on Shopify in 5 years! Well done Team Rebuy!
Five years on Shopify and this lands in the top tier, that genuinely means a lot to us 🙌 So happy the Smart Cart is already making an impact, and we can't wait to see what you unlock once the Bundle Builder is live. The whole team is rooting for you!
May 14, 2026
Kyle Dicker is the absolute man! Literally such a rockstar. Has helped us with a zillion setups, walking us through best use case and fielding crazy requests! Kyle is the reason we are maximizing our Rebuy instances globally!
Kyle really is something special.The fact that you're maximizing Rebuy across your global instances is exactly what we're here for, and it's clear he's gone above and beyond to make that happen. 😄
May 12, 2026
fantastic customer service. Icwould highly recommend rebuy
Reviews like this are what keep us going 🙌 So happy our team could show up for you, and we appreciate the recommendation. We'll keep bringing that same energy every time!
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