Rebuy Personalization Engine
AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
feedback
809
chart
#297
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
19%
-
Less than a year
57%
-
More than a year
21%
Reviews Summary
The reviews for the Rebuy app on Shopify are overwhelmingly positive, highlighting the excellent customer support provided by team members like Maria, Lam, Joseph, and Dan. Users appreciate the responsiveness, proactive approach, and dedication of the support team in helping them set up the app, resolve issues, and maximize its features. The app itself is praised for its powerful features, such as smart cart, data sources, recommendation widgets, and AI capabilities. Users have seen significant improvements in their sales, average order value, and overall customer experience with Rebuy. However, there are some negative reviews mentioning issues with high pricing, complicated setup, occasional glitches, and compatibility problems with other apps.
Highlights
Review RSS Feed
All reviews
April 13, 2026
Rebuy is a truly interesting app that suits varied applications across our website. The AI Agent is phenomenal and suggests helpful CSS. You can pay for customisation from the Launch Team but we also found the general support was above and beyond helpful. Our contact, Lida, was incredible! She was so thorough and proactive and consistent; a real joy to work with. Thank you!
Lida is going to love seeing this. So glad the support experience landed the way it should, and we'll make sure she knows you said something. 🌟
March 29, 2026
Five stars says it all, and we're so glad you're happy with the experience. The team works hard every day to make it count 🌟
March 20, 2026
Es intuitivo y las herramientas son excelentes
¡Esto es exactamente lo que queremos escuchar! Nos alegra mucho que la plataforma se sienta natural y que las herramientas estén haciendo su trabajo 🙌 El equipo trabaja duro para que la experiencia sea lo más fluida posible, y saber que lo estás notando significa bastante.
March 17, 2026
We’re loving the experience with Rebuy. Maria has been an incredible supporter, and Lam has also been amazing, so proactive and thoughtful in the way he supports us. We really appreciate how closely the team partners with us to help achieve our goals.
The fact that both Maria and Lam are showing up this way means the world to us! 🙌 It's genuinely a team effort and hearing that the partnership feels real on your end is exactly what we're going for. We'll pass this along to both of them because they absolutely deserve to hear it.
March 17, 2026
Maria has been an excellent and responsive representative for Rebuy. She has helped us build our widgets around our product categories and recommendations. We meet weekly and she's ready to dive into our to-do's. Thankfully, Maria will also take the time to review our team's widget setup prior to launch to ensure we've setup our widgets correctly.
Maria is the real deal, and reviews like this are exactly why we love what we do! 🌟 So glad she's been such a strong partner in building out your widget setup and keeping things moving week over week. We'll make sure she knows her work is being noticed.
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