Rebuy Personalization Engine
Rebuy is a Shopify app that has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ability to elevate their brands, increase average order value (AOV), provide smart cart functionalities, and offer excellent customer service. Many reviewers highlight the helpfulness and responsiveness of the customer success managers (CSMs) and account managers (AMs) such as Catherine, Maria, Aiman, and others. The platform is described as stable, easy to manage, and innovative, with features like upsells, cross-sells, post-purchase flows, and personalized recommendations contributing to increased sales and improved customer experience. However, there are a few negative reviews mentioning issues with customer support, deployment delays, and data sourcing.
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Rebuy is one of the essential apps for easily merchandising our store. I love that I can easily implement gifts with purchase, BOGOs, and promoted items without any coding.
Love hearing this! Making GWPs, BOGOs, and promos easy to launch without any code is a big part of what we're going for, so it's great to know it's working for you. Appreciate you sharing this ✨
Rebuy has been a great partner for LosReyes. The product works well for our store, but the team is what stands out. Our Customer Success Manager, Zoram, took time to understand where our business is today and worked with us on a plan that fits. He was quick to respond, easy to talk to and followed through on everything he said he would. It's rare to find a software company that treats a growing brand like a real partner. We're glad to be staying with Rebuy and would recommend them to other Shopify brands.
This one genuinely made our week, and we'll make sure Zoram hears every word of it! We're so excited to keep growing alongside you 🌱
Rebuy has helped elevate my DTC brand to a new level! They are coming out with awesome new developments all the time. My CSM, Catherine, is super flexible, friendly, and knowledgable and has given us a helping hand any time we have a request or need assistance using the tool. Rebuy is intuitive, user-friendly, and innovative. I would recommend Rebuy to anyone who is trying make their site more dynamic and engaging!
Hearing that we've helped take your brand to a new level is the best kind of feedback! Catherine is going to love this shoutout, and we'll keep the new features coming! ✨
Rebuy has helped our brand to raise the AOV through smart cart, upsells and post-purchase flows. Special thanks to Maria, our AM, and Rebuy developers for accommodating our requests to help improve our website's user experience.
Love hearing that Smart Cart, upsells, and post-purchase are all pulling their weight for your AOV! Maria and our developers will be thrilled to see this shoutout, and we're excited to keep building with you 🎉
Rebuy has worked flawlessly for us since day one. The platform is stable and easy to manage, and their customer support is genuinely top-tier — fast, thorough, and always helpful. Highly recommend.
Hearing that Rebuy has been steady for you from day one is exactly what we want every merchant to say. We'll share your note about support with the team, because fast and thorough is the bar they hold themselves to. Thanks for the recommendation 🤝
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