Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.7
feedback
790
chart
#350
All reviews
Dec. 29, 2025
Fantastic app and this is really the full stack. Worked with Aiman, Zach, and Max. Incredible team, combined with a very powerful software. I chose to get the widgets and bundle builder built out by rebuy with Aiman and team. They delivered, on time and on budget. Lots of assistance for other customizations, and the widgets work like a dream. Was very stressed over this previously, but now it's a huge weight off and has transformed our customers' buying experience. Appreciate the great work.
Dec. 26, 2025
great app. easy to use interface, extended customization and API endpoints. have seen major AOV uplift since using the app
Appreciate the shoutout! We are glad it’s been easy to use and driving real results. We’ll keep pushing to make it even better 🔧 Let us know if there is ever anything else we can help with and happy holidays!
Dec. 24, 2025
Rebuy helped us execute our holiday gift with purchase program smoothly from start to finish. The in cart product recommendations were spot on and clearly driven by a knowledgeable team. Maria Garcia was especially great to work with. She was patient, responsive, and very well informed. Overall, a strong experience and a great partner.
Love hearing this—huge shoutout to Maria for being such a rockstar ⭐️ So glad the gift with purchase program went off without a hitch and that the recs hit the mark! We hope you have a wonderful holiday season!
Dec. 23, 2025
Joseph Hudson is THE MAN! Wow, I am still blown away with how much I could tell he cared about the success of our store. I am so grateful for the call with him and I feel so supported and prepared to improve my store!!
Joseph really is a legend 🙌 So glad to hear the call left you feeling supported and fired up—we’re lucky to have him on the team. Give us a shout if you ever need any help.
Dec. 11, 2025
We haven't started using all of Rebuy's features yet but so far the results are very positive and promising. The one thing I'd say is that I was expecting it to be simpler to use - it's taken us quite a long time to wrap our head around it and every feature is different. However we have received excellent support from our success manager Dante which has allowed us to execute all our plans and ideas.
Thanks for sharing! It’s great to hear the results are promising, and we absolutely love to hear that Dante’s support has helped you execute your plans. 🙌 Give us a shout if you ever need us.
Dec. 4, 2025
Have worked with Rebuy at various companies since their inception. Ever since working with our CSM, Kelsey Kent, our business has taken off. She is a true rock star & I couldn't recommend her enough! Good CSMs make a good tool GREAT.
Thanks so much for the awesome feedback! Kelsey is definitely a rock star, and we’re pumped to hear she’s been such a big part of your success 🚀. We’ll keep working hard to make sure you keep crushing it!
Dec. 4, 2025
We’ve just implemented Rebuy and begun A/B testing parts of our site, and we’re already seeing great results! The custom designs they created fit our brand perfectly, and the setup process was smooth. Our account manager, Dante, has been especially helpful, providing valuable insights and guiding us through every step. The online support team is also super helpful - Bradley has been amazing! Overall, we’re very happy with Rebuy and excited to continue optimizing our customer experience!
Thanks so much for the amazing feedback! We’re so glad to hear Rebuy is making a difference and that Dante’s been a big help – here’s to more wins ahead! 🚀
Nov. 25, 2025
The team and support are really helpful. Our experience with the Success Manager (in this case, Maria) made using Rebuy much easier. She helped us set up everything and include features that boosted our sales.
Thank you for the great feedback! We're so glad Maria and the team were able to help set things up and boost your sales. We’re always here to support you! 🙌
Nov. 25, 2025
Thank you for the 5-star review! Give us a shout if you ever need any help!🙌
Nov. 22, 2025
Rebuys team goes above and beyond, we've never received the type of support their team gives from any other app on here, across any app niche. If you get in contact with Steven or Katie, you're in great hands. They've both helped us accomplish many things that most apps support teams would just tell you to hire a dev for. Not only that, their Ai bot is hands down the most well trained out of any I've used, the Ai bot alone can handle 90% of simple CSS customizations, and even some functional tweaks via callback event settings (if it has documentation for it). While the app it's self is of course limited to some degree, and over use of the segmentation/personalization features will slow down your store, it's still a 5/5 when compared to all other available options. Context: Been using rebuy for about 2.5 years now. Thanks again guys!
Thanks so much for the detailed feedback! We’re thrilled to hear that Steven and Katie have been able to help you accomplish so much and that our bot Fin has made your experience easier. We appreciate your trust in Rebuy, and we’re always here to support you! 🙌
Nov. 21, 2025
I came to rebuy with a GWP campaign I needed help with. Cole Baines was my support member and did an amazing job. To say Cole went the extra mile was an understatement. He was incredibly helpful, and thorough with all he did in explaining how to create systems, following up, and even hoping on multiple calls to walk me through. I had a great experience with his help!
Thanks for sharing your experience! We’re so glad Cole could go the extra mile to help with your GWP campaign. We’ll be sure to pass along your feedback—he’ll really appreciate it! 😊
Nov. 21, 2025
Rebuy has made a positive impact on our AOV and the support is excellent. I would highly recommend.
Thank you for the kind words! We’re so glad Rebuy has had a positive impact and we appreciate the recommendation. We’re always here to support you! 🙌
Nov. 20, 2025
We've been using Rebuy across multiple stores (Formuland), and the experience has been outstanding — thanks especially to Janet Gomez and Max Trummer. Janet has been incredibly responsive, even during the busy BFCM season. She consistently goes above and beyond to make sure everything works smoothly, whether it's fixing BYOB configuration issues, adjusting collections, enabling features, or troubleshooting subscription upsells. Her attention to detail and willingness to jump in immediately makes a huge difference. Max has also been excellent — clear communication, fast follow-ups, and very helpful when it comes to scoping and confirming custom work. Both of them make the entire Rebuy experience feel reliable and well-supported. Rebuy’s features are powerful on their own, but the support from Janet and Max truly makes it next level. Highly recommended!
Thanks so much for the awesome review! We're glad to hear Janet and Max made such a positive impact on your experience. We’re always here to help, and we appreciate your recommendation! 😊
Nov. 10, 2025
Best Customer Service Ever!!! And how amazing that they have a tiered payment system. So small businesses can use the app with most the features without all the fees! But the best part is the actual human connections. Help within seconds with a real human!! The world needs a little more of this.
Thanks for the great feedback! We're happy to hear the tiered payment system and fast support are working well for you. Let us know if you need anything else! 😊
Nov. 10, 2025
Joseph and Rebuy team are great and love working with the them!
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience working with Joseph and the Rebuy team. We truly value your partnership and look forward to continuing to work together! Let us know if there's anything else we can do to support you.
Nov. 7, 2025
Janet is A++++++. She not only reviews and provides exceptional insights and specific revenue generating recommendations, but she helps execute the updates within the platform. Her communication has been among the best I have ever experienced and I work with dozens of different platforms across multiple brands. So I do not make this endorsement lightly. Janet is the primary reason I am excited to continue working w REBUY for my brand's value added growth strategies. Having her helping us now for Q4 holiday push is an even added bonus!
Review Responses said:Thanks so much for the thoughtful review. Janet brings a ton of value, and it’s great to hear her support is making such a difference—especially heading into the busy season. We’re glad to be in your corner and look forward to what’s ahead.
Nov. 6, 2025
Maria and Jessica from the Rebuy Team are truly exceptional! Their dedication and support have been invaluable, always responsive, incredibly helpful, and consistently going above and beyond to ensure our success. they bring a level of professionalism and warmth that helps us a lot. I genuinely appreciate their proactive approach and great advice. Working with them has been a fantastic experience!
Thanks so much for the awesome feedback! We're so glad to hear Maria and Jessica have been helpful and supportive. We really appreciate your kind words and look forward to continuing to work together! 😊
Nov. 5, 2025
Great customer service
Thank you so much for the kind words! We're thrilled to hear you had a positive experience with our customer service. We're always here to help, so don't hesitate to reach out if you need anything in the future!
Nov. 5, 2025
Thanks for the 5 stars — we truly appreciate it! If there’s ever anything we can do to support you further, don’t hesitate to reach out. 🌟
Oct. 31, 2025
Appreciate the 5 stars—glad we’re hitting the mark. We’ll keep working to stay worthy of that rating. Thanks for being with us! ✅