Heray Spice review for Rebuy Personalization Engine
Feb. 5, 2025
When I installed on my store, it did not work. It wasted two weeks of my time. The drawer cart is not compatible on every theme, in this case for our theme. On mobile browser, the drawer cart gets the entire page. I reached out to their team, they don't have an engineer to help. Their success team are wonderful, but they are not very good at coding or fixing behind the hood. Not recommending if you are using premium themes.
We’re really sorry to hear this was such a tough experience for you. While we strive to make Rebuy compatible across various themes, we understand how disappointing it is when things don’t work as expected. Your feedback about engineering support is valuable, and we’re always working on ways to improve theme compatibility and provide better technical assistance. If you’re open to giving us another shot, we’d love to make it right.
