PALIROOTS review for Rebuy Personalization Engine

1 / 5

Feb. 1, 2026

Rebuy Engine - Deceptive Billing, Broken Agreements, and Merchant Exploitation: Avoid at All Costs Fellow merchants: Steer clear of Rebuy Engine. Their tactics erode trust in the Shopify ecosystem and could cripple your operations. Don't let them exploit you. Full review will be up soon.

Using app

11 months

Total reviews

4

Average rating

3.3

Developer Reply

We are truly sorry this experience left you feeling exploited. That's not who we are, and understand why trust was broken. There was a breakdown in documentation during your transition that we should have caught earlier (thats on us). We can see our attempts to resolve it didn't feel like enough or come soon enough. If you're willing to talk, our account team is here to listen and see if there's a path forward together.

Rebuy Personalization Engine for Shopify
Rebuy Personalization Engine
4.7 star
797 reviews

AI recommendations: cart, checkout, and post-purchase upsells

Developer
Shopify App Store