I AM Stunning review for Rebuy Personalization Engine

3 / 5

Aug. 5, 2021

We tested the app because the features looked interesting. First I started testing the Smart Cart: 1. the preview does not work properly 2. it slows down our entire page load for more than 300ms 3. it decreases our mobile rating on Google Lighthouse by about 20 points 4. the theme I set up does not show up in the preview when adding a widget. 5. since the preview doesn't work, I tried adding it to a draft theme, which doesn't work either. 6. the styling options are only updated after saving and reopening the page - not really user-friendly. After experiencing that the preview mode doesn't work properly and the page load is slow, I decided not to test further. I would be happy if the above issues are fixed, then we can test further and adjust feedback. The basic idea is great, just need to improve the performance and UX. --Update-- I just spoke with John for almost 2 hours to fix the problems. We were able to verify the problems and he promised to work on it with his devs. I will keep this rating updated. For now, I am raising the rating from 2 to 5 stars because they got back to me and took the time to troubleshoot the issues. I will update it as the ticket is processed. ---------------------------------------------------------------------------------------------- pageload was not fixed, I waited a lot but no real help. For me this is absolutely not a 5 star app. It has cool features but the performance is poor. We had to uninstall the app.

Using app

17 days

Total reviews

5

Average rating

3.8

Developer Reply

We can 100% fix this and I'm really sorry about the bad experience. Please email me at [email protected] and let's jump on a zoom call and make sure you're dialed and everything is 100% good to go.

Rebuy Personalization Engine for Shopify
Rebuy Personalization Engine
4.9 star
680 reviews

Rebuy Personalization Engine

Developer
Shopify App Store