Buu's-Haushaltswaren review for Rebuy Personalization Engine
June 22, 2022
It's a good app but kind of hard to get into it and the only help is articles at most but if the articles don't solve your problem then you have a problem customer support is okay they need a little bit long for answering and mostly just send another article instead of really helping. But as I said, overall it's a good app after understanding it more. UPDATE: They reached out to me and explained why they answered so slowly and helped me to solve all my problems fast and competent, the app is still a little complicated at the beginning but with them helping everything goes well!
Hi! Thank you for your review. We're truly sorry to hear that you have had some difficulties with the application, but appreciate you bringing this issue to our attention. I see we have an open thread going through our chat and will work to help you resolve as quickly as possible. If you would like to discuss this matter further or have any other topics you would like to discuss, you can contact me anytime at [email protected]. I will be happy to meet with you so we can make this right!