Rating

5.0

feedback

36

Reviews

chart

#10,167

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    11%
  • Less than a year
    64%
  • More than a year
    8%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising its effectiveness in recovering abandoned carts and increasing revenue. The app is highlighted for its ease of use, exceptional customer service provided by Dave and the team, and the quick response to any inquiries or issues. Users appreciate the value for money, with many mentioning that the app has paid for itself through recovered sales. Additionally, the app's features like live cart view, customizable emails, and detailed analytics are highly valued by merchants. Some users have mentioned significant revenue increases and successful email campaigns after using Recapture. However, there are no negative aspects mentioned in the reviews.

Highlights

Effective in recovering abandoned carts and increasing revenue
Ease of use and user-friendly interface
Exceptional customer service and quick support response
Value for money and return on investment
Useful features like live cart view, customizable emails, and detailed analytics

Rating Breakdown

  • 5
    100% (36 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (36)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 15, 2025

Amazing app and it has significantly improved our store’s performance. It is easy to use and Dave is super responsive whenever we need help. Highly recommend!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Fantastic app that maximises our stores revenue. But the best is the support, never had support as quickly or as in depth as what I receive from Recapture. Would recommend to any store. Great value for money too. 5 star all round

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the kind words! Glad you're getting a lot out of Recapture. Let us know how we can help in the future, -Dave, Recapture.io Founder

5 / 5 Share

June 11, 2025

This is the best app for marketing on shopify. If you want the best app for your shop you cannot go wrong here with Recapture. Working with Dave since I was with my BigCommerce shop many years ago, he is the best. Increased sales, increased customers, increased customers satisfaction. I cannot thank Recapture enough. If I can go 10 stars I would.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind review and we're always glad to hear you have a great experience with us. Let us know how we can help in the future, -Dave, Recapture.io Founder

5 / 5 Share

May 28, 2025

There are so many options with Shopify for Email marketing App's, and through some internal bad decisions we implemented some very poor and also expensive email marketing Apps which simply had a negative affect on our business. We sought a new provider and found Dave at Recapture through an industry peer and frankly we are delighted with everything so far. Dave has been a fantastic resource for support with some challenges we faced and overall the entire package from Recapture is exemplary and very good value for money. We would not hesitate to recommend Dave and Recapture to any business seeking their services.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the kind words! We're always happy to help and glad to hear you're getting so much out of Recapture! -Dave, Recapture.io Founder

5 / 5 Share

Feb. 10, 2025

Dave and his team are amazing to help you with your abandoned cart solutions straight to the point 24/7 Thanks guys Patrick Rad Tod

Store

Rad Tod

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks, Patrick! Glad that you've been more successful with us. -Dave, Recapture.io Founder

All reviews

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