Recapture Abandoned Carts
Shopify email marketing and abandoned cart recovery
Rating
5.0
feedback
58
chart
#6,788
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
3%
-
Less than a year
53%
-
More than a year
34%
Reviews Summary
Recapture is highly praised for its exceptional customer service, ease of use, and effectiveness in recovering abandoned carts. Users appreciate the quick and professional support provided by Dave and the team, as well as the continuous rollout of new features that add value to the service. The app is described as easy to install, customizable, and successful in recovering lost revenue. Many merchants highlight the top-notch customer service, with Dave being specifically mentioned for his assistance and guidance. The app's ability to monitor abandoned carts in real-time and its user-friendly interface are also commended by users. However, some users have mentioned issues with order attribution and the need for careful setup to avoid misinterpretation of data.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 21, 2023
Dave and his team provide exceptional support. Each request has been handled quickly and professionally. They continue to roll out new features that make the service an even better value. Among all of the email automation products we've tried, Recapture has been the best.
Nov. 19, 2023
March 13, 2023
I've tried a lot of abandoned cart recovery apps and I can say without hesitation that this is the best experience that I have had by far! Dave was fantastic and helped me from start to finish getting things set up correctly. If you want a fantastic app that gets results with top notch customer service to boot, this is the app for you! Well done!
Jan. 2, 2023
Absolutely LOVE this app! Don't know how I got along without it!!! I can't say enough about it! The app is easy to use and works incredibly well. Saves me so much time and does what I need it to do. The information I get from it is exactly what I have been looking for! Customer service is top notch and I mean top-notch. Dave has helped me out so much and I am so grateful for him and his assistance since day one. Can't Thank Dave and his app enough!!!
Thanks for your kind words! Always happy to help.
Dec. 18, 2022
Customer service was great. It's a busy time of year and the last thing you want to do is deal with learning a new app. They helped me set it up and I immediately started recovering some sales. I only need to recovery one sale a month to pay for this app so it's a no brainer for me. I'd recommend doing that calculation for your business.
Thanks for your kind words! Glad we can help you out.
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