All reviews

Rating Breakdown

  • 5
    100% (36 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (36)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2025

Amazing app and it has significantly improved our store’s performance. It is easy to use and Dave is super responsive whenever we need help. Highly recommend!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Fantastic app that maximises our stores revenue. But the best is the support, never had support as quickly or as in depth as what I receive from Recapture. Would recommend to any store. Great value for money too. 5 star all round

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the kind words! Glad you're getting a lot out of Recapture. Let us know how we can help in the future, -Dave, Recapture.io Founder

5 / 5 Share

June 11, 2025

This is the best app for marketing on shopify. If you want the best app for your shop you cannot go wrong here with Recapture. Working with Dave since I was with my BigCommerce shop many years ago, he is the best. Increased sales, increased customers, increased customers satisfaction. I cannot thank Recapture enough. If I can go 10 stars I would.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind review and we're always glad to hear you have a great experience with us. Let us know how we can help in the future, -Dave, Recapture.io Founder

5 / 5 Share

May 28, 2025

There are so many options with Shopify for Email marketing App's, and through some internal bad decisions we implemented some very poor and also expensive email marketing Apps which simply had a negative affect on our business. We sought a new provider and found Dave at Recapture through an industry peer and frankly we are delighted with everything so far. Dave has been a fantastic resource for support with some challenges we faced and overall the entire package from Recapture is exemplary and very good value for money. We would not hesitate to recommend Dave and Recapture to any business seeking their services.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the kind words! We're always happy to help and glad to hear you're getting so much out of Recapture! -Dave, Recapture.io Founder

5 / 5 Share

Feb. 10, 2025

Dave and his team are amazing to help you with your abandoned cart solutions straight to the point 24/7 Thanks guys Patrick Rad Tod

Store

Rad Tod

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks, Patrick! Glad that you've been more successful with us. -Dave, Recapture.io Founder

5 / 5 Share

Nov. 21, 2023

Dave and his team provide exceptional support. Each request has been handled quickly and professionally. They continue to roll out new features that make the service an even better value. Among all of the email automation products we've tried, Recapture has been the best.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2023

I've tried a lot of abandoned cart recovery apps and I can say without hesitation that this is the best experience that I have had by far! Dave was fantastic and helped me from start to finish getting things set up correctly. If you want a fantastic app that gets results with top notch customer service to boot, this is the app for you! Well done!

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Absolutely LOVE this app! Don't know how I got along without it!!! I can't say enough about it! The app is easy to use and works incredibly well. Saves me so much time and does what I need it to do. The information I get from it is exactly what I have been looking for! Customer service is top notch and I mean top-notch. Dave has helped me out so much and I am so grateful for him and his assistance since day one. Can't Thank Dave and his app enough!!!

Using app

About 1 month

Total reviews

15

Average rating

5.0

Developer Reply

Thanks for your kind words! Always happy to help.

5 / 5 Share

Dec. 18, 2022

Customer service was great. It's a busy time of year and the last thing you want to do is deal with learning a new app. They helped me set it up and I immediately started recovering some sales. I only need to recovery one sale a month to pay for this app so it's a no brainer for me. I'd recommend doing that calculation for your business.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind words! Glad we can help you out.

5 / 5 Share

Sept. 8, 2022

Since using Recapture, we have seen a huge increase in recovered revenue from abandoned carts and have created some impressive Winback and Broadcast Email Campaigns. You get everything you need with tools that are user-friendly and great insights with a host of reports and analytics. Dave and team are extremely helpful and quick to provide assistance wherever needed!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2022

estou gostando muito desse app, achei incrível conseguir acompanhar em tempo real os carrinhos abandonados, mesmo aqueles que não possuem dados do cliente... o suporte também é excelente!

Using app

About 23 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

March 21, 2022

L'app più completa. Assolutamente essenziale. Buona gestione delle mail e anche della richiesta review. Complimenti

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Easily a 5 star App. Super easy to install (I'm not tech inclined) and the customer service is next level. I mean NEXT level.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

We have been on Shopify for over 5 years and have had tons of apps. I have never experienced such an easy app to use with customer service that is off the charts. We have spent THOUSANDS of dollars on agencies and other email platforms (including Klayvio and Mailchimp), and ALWAYS come back to Recapture! I would HIGHLY recommend this app. From the moment I loaded it, Dave has been in touch with me with tips and guidance to make sure I was set up for success. The app is SUPER easy to use from interrogation to design! If I could give it 10 stars I would!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 19, 2021

This app is worth every penny! It is helpful in many way, fully customisable and works seamlessly with my store. Dave is fantastic and patience, he really helped me to iron out all my teething problems quickly and efficently. Don't hesitate to download this app, as you will not regret it!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Great app and great customer service. Works exactly for what we needed. I did have a few questions during the installation and the support was quick and very detailed.

Using app

About 3 hours

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 30, 2020

The app is wonderful, straight forward, and extremely easy to use and successful. So nice to be able to easily change cart emails as our promotions change. Plus, customer service could not be better! We needed help with some out of the box emails to send and Dave helped get everything set up and sent. Highly recommend this app to anyone!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2020

Team has been fast to review my requests and even make small code adjustments. After several months we have seen a great return. We even use the automation emails in other ways. Highly recommend.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 3, 2020

Recapture has been an outstanding tool for retargeting abandoned carts and setting up winback emails. The live cart feed is really unique. Customer support is outstanding, and Dave does an excellent job providing feedback to optimize recovery emails. Very happy with Recapture and highly recommend.

Store

Keyport

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 30, 2020

I like apps like this - it's easy to justify the price because there's a bottom line and a return on investment that's easy to quantify and this one is absolutely worth the money. I've recovered £1200+ in the free trial period and I'm more than happy to upgrade to the paid package and look forward to tweaking it to capture more abandoned sales. In addition, Dave has been super responsive to both email and live chat with my various enquiries over the trial period.

Using app

16 days

Total reviews

10

Average rating

4.4