All reviews

Rating Breakdown

  • 5
    98% (57 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 26, 2019

Dave has been extremely helpful with any question I have had setting the recapture flow etc. up. Easy to use, great overview, and does exactly what I wanted.

Using app

7 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 16, 2019

Works great, one of the easiest setups from any other app I've tried. Instantly recovered revenue from abandoned carts. Will continue to use them. I cant say enough good things about Recapture. Try them out!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

Awesome customer service with super fast response time! This app has recovered a lot of lost revenue for my site!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2019

I can't say enough good things about the customer service. Dave is helping to walk me through some challenges I am facing and I am grateful. I strongly recommend this app!

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 6, 2019

We've been using Recapture for a few months now, right off the bat it's been a hassle free addition to our store. Setup, configuration, customization - everything is very clear and straight forward so you can be up and running in less than 5 minutes. And most importantly, our cart recovery rate has increased substantially. Well worth the investment. Cheers www.westbrothers.com.au

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

June 20, 2019

Fantastic app, great support, simple UI, very fast responses when there are issues, very transparent. Only good things to say !!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2019

Awesome app! Live Cart View is invaluable to us, the abandoned cart emails are consistent drivers of additional revenue and customer segmenting is very easy to use. Support is helpful and very responsive, thanks!

Store

Carved

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2019

One of the apps that every store owner should have on his list. Better than Mailchimp's option for recovering abandoned carts, but you have integration with MailChimp. You keep MailChimp to send newsletters and you use recapture to recover abandoned carts, collect reviews and emails, etc... Plus is free for up to $500 in recovered abandoned revenue.

Using app

7 months

Total reviews

12

Average rating

3.9

5 / 5 Share

April 17, 2019

Great tool and amazing service! Whenever we email Dave with a request/issue can expect it to be resolved asap, they've also gone over and above and beyond to make customisations for us. Highly highly recommend Recapture!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2019

We have recovered over $5,700 in revenue that would otherwise have been lost. You cannot run an online store without Recapture - this is simply the best app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2019

I have saved 5.5k of revenue from abandoned carts since using this app, just in the last 30 days and we´re a small start up so I am happy!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

We looked at many abandoned shopping cart apps, We tested them out on our test store before deciding which one to go with. Recapture is by far the best one out there. It is very simple to use and it puts all the info you need in the right spot. The analytics are awesome, it will really help you fine tune your store. Shopify doesn't show you how many dollars a month you are losing to your abandoned carts either, Recapture put the info front and center. We are not seeing an 80% recapture rate after installing this and adjusting some of the info to meet our needs. And we are not doing by just offering discounts. Now one of the bigger things is the Support, it is totally awesome. You know the problem we have with apps and support, not with Recapture they are always there for you and glad to help and they understand what you are saying. GREAT Job Recapture, well done. If for any reason you believe this review is not real, contact us at allbirdproducts.com we will let you know its REAL... :)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

Without a doubt this is the BEST abandoned cart solution available in the Shopify app store. We've tried using the default ones in our email clients and other apps here in the store, but the results we get with Recapture blows them out of the water every time. Currently we use this across multiple Shopify stores and normally see a 10%+ rev growth each month just by utilizing Recapture. The Recapture team is always quick to respond with any support issues or questions and are extremely open to suggestions. Stop browsing the app store ... You just found the solution you need to easily grow your store's revenue.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

The best abandoned cart solution available for Shopify ... hands down. We've tried others ... and never will use another. We currently use this on multiple Shopify sites (and even a few Magento sites) and all with great success ... typically see about 12-14% increase in monthly revenue using Recapture. It is always my first recommendation to others when they ask what apps to install on their stores. The product developers are always quick to respond and incorporate our suggestions into the program. It more than pays for itself ... tap that Add App button right now and boost your sales 10%+ just by turning on a couple e-mails.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2018

Really effective and simple. Extremely high ROI. A+++

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2018

We are Shopify consultants. We have tried it all. I’m telling you, Recapture is easily one of the top 3 apps in this entire app store. It’s literally a more money switch. And it’s free for low volumes, which is most stores, and ALL stores when they’re starting out. We used this on Magento with our clients there – it was always our first install. Been around a long time. Now that it’s on Shopify, we’ve moved every store we work on over and they’re all doing better. Install takes almost no time and we’ve never had a problem not even once. Watch the analytics from this app and you will learn so much about your business and your customers’ behavior - way more than just another cart abandonment tool. Cannot recommend it enough.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2018

I'm thoroughly impressed with Recapture! We saw a 13% boost in revenue during the first month using the app. The setup was pretty simple and the email creation was easier than anticipated. I wanted to know if I set things up properly so I emailed the support team. They got back to me in less than an hour!! My favorite part is the dashboard showing different carts and the status of each one. It shows live carts so it can be a bit addicting. :-) Lastly, it shows the converted carts on that page. I highly recommend this for any store owners looking to increase conversion.

Store

Modeska

Using app

Almost 2 years

Total reviews

2

Average rating

5.0