Ren Lifestyle review for Recart: SMS Marketing + AI
Aug. 3, 2018
Not a stable App! It keeps sending cart recovery messages to the customers even after purchasing which is very annoying and many of my customers reported.
Developer Reply
Thanks for the review, we always appreciate the feedback. :) This situation can only occur when a visitor leaves an abandoned cart on your store, and then places the order on a different device using a different email address. We're constantly working on new ways of optimizing our tracking even further, so please don't hesitate to get back to us if you're still experiencing this so that we can make sure everything is in order.