Love And Skin review for Recart: SMS Marketing + AI
Oct. 29, 2018
App performs slowly and lacks functionality. I cancelled the app and was still charged a monthly fee. I emailed customer support and reversing the billing charge and got a rude response that they would not do it. I'd steer clear of this app. Lousy customer service and lousy functionality. It's not much different than using the built in messenger application that Shopify has.
Thank you for your feedback, we appreciate it! :) The app may seem to be loading slowly because it only loads after the site itself is fully loaded. The widget is designed like this to prevent it from malfunction or prolonging your site's load time. There were no issues with the app, and we did provide you the usage of the app for the next 30 days that is covered in the usage fee. As you didn't use the offered free trial time before you subscribed to our app, then you uninstalled shortly after paying the usage fee, we couldn't issue a refund solely for this reason, However if you'd like to give our app another try, let us know and we'll help you set it up to make the most out of it. ;)
