FitCapri review for Recart: SMS Marketing + AI
Nov. 5, 2018
Received an email that a cart was recovered and an order placed for $71. The cart did exist, however your app rounded the amount up from $70.99 - I've not yet seen anything stating that you do rounding, but when it comes to accurate revenue, that action is dubious, and more to the point, no such order was placed. How do I trust an app that has given me bad data from the beginning?
Thank you for the feedback, we really appreciate it! :) We only round the sales value on our dashboard to make it easier to display - as the dashboard is designed to be able to display multiple currencies, this way the values can be represented more aesthetically. However when it comes to calculating the extra revenue for each month, we use the accurate values without rounding, so it won't affect the accuracy of the generated extra revenue. In case you have any further questions, feel free to reach out to us in the future! :)
