CHIC Oral Care review for Recart: SMS & List Growth
June 19, 2019
Totally suck!!! The messenger widget is blank and I asked for help. I've waited more than 10 hrs to have a reply. After that...no update but kept sending me marketing emails. Please remember most of us are just a user not a developer, but CS asked me to find out the solution but without support. Definitely won't recommend to others. CS is too slow to reply.
Thank you for your feedback. We always do our best to reply in a timely manner, however due to timezone differences it might take up to 12 hours in some cases. After our developer team investigated your case, they have found that the error is caused by some codes in your template files which they were unable to resolve, so we suggested you contact your theme's developer, providing the necessary details to resolve the issue. Please do get back to us on https://recart.com's support and we'd happy to give you further guidance on how to fix this as well as reset your trial time so that you can try us out once we're working fully on your site. Have a great day, we're looking forward to hearing from you! Best wishes, The Recart team
