Reclaim: Chargeback Recovery for Shopify

Reclaim: Chargeback Recovery

Fight chargebacks with AI-built dispute responses
Rating
5.0
Feedback
18
Reviews
Chart
#3,517
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with merchants consistently praising the app for automating chargeback handling and saving significant time and effort. Many users describe it as a "set it and forget it" solution that removes the burden of paperwork, evidence gathering, submission, and follow-up, allowing teams to focus on higher-value work. A major benefit mentioned repeatedly is improved chargeback win rates, with several reviewers saying they are winning more disputes than they did manually or in-house. Users also appreciate the app’s ease of use, the helpful support team, and the value it provides relative to the time and money saved. There are very few negative comments in the reviews provided, and no major complaints stand out. The only implied downside is that chargebacks were previously a time-consuming and stressful problem, which the app helps eliminate. Overall, the feedback suggests the app is highly effective, reliable, and especially valuable for merchants looking to automate dispute management and improve outcomes with minimal effort.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 44%
Less than a year 56%
More than a year 0%
All reviews
5 / 5 Share
Aug. 10, 2026

Such a good idea!! We don't have the time to deal with chargebacks so having this completely automated is a lifesaver.

Store Using app Total reviews Average rating
Kotomi 6 days 12 5.0
5 / 5 Share
Aug. 6, 2026

Really glad we found this app. My team never wanted to handle the chargeback paperwork, and honestly we weren't winning many either. Reclaim fixed both problems. On every one of our sites now.

Store Using app Total reviews Average rating
SUTRA 6 days 6 4.8
5 / 5 Share
Aug. 6, 2026

Chargebacks used to eat up our time every week. Now I don't even think about them. Reclaim handles the submissions and we've been winning a lot more of them. Ended up putting it on all our websites.

Store Using app Total reviews Average rating
VOLOOM 6 days 2 5.0
5 / 5 Share
Aug. 6, 2026

Truly a "set it and forget it" solution. I check in occasionally just to confirm everything is running smoothly, and we're currently seeing a rise in wins...what more could you ask for?!?! It saves you time, money, and a whole lot of stress. 10/10, would absolutely recommend.

Store Using app Total reviews Average rating
Shop Foster 2 months 1 5.0
5 / 5 Share
Aug. 5, 2026

Super easy and helpful. We're winning more chargebacks without having to do anything!

Store Using app Total reviews Average rating
LucidBlanks 29 days 1 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.