Reclaim: Chargeback Recovery
Reclaim: Chargeback Recovery is a Shopify App designed to help merchants fight chargebacks with AI-built dispute responses and automated evidence collection. It assists in preparing tailored responses to dispute reasons and tracks dispute activity and recovery outcomes. The app is developed by Redo Tech, Inc.
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Set it and forget it option to fight chargebacks. Winning 40% of my chargebacks now after the change Shopify made was making it much harder to win chargebacks. Thanks!
I've fought over 10 chargebacks and I think I have a 30-40% success rate even though all the evidence I provided showed that the customer was in the wrong. I enabled Reclaim to test it out and won my first chargeback this year. I currently have two more chargebacks that I must file for so I am hoping for another smooth round of wins using Reclaim. So far the experience has been 5/5 due to the fact that it did what it was supposed to do and their team is also readily available to help you with any questions you may have.
Very useful and saves us a lot of time fighting chargebacks.
Thanks so much for the review. That’s exactly what we built Redo for: making chargebacks less manual, less frustrating, and much faster to manage. Really glad it’s saving your team time.
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