Recommendify: Upsell with AI
The reviews for the Shopify App are mixed, with both positive and negative aspects mentioned. On the positive side, many users appreciate the app's automated recommendations, which are described as on point and easy to configure. The support team is also praised for their quick responses and helpfulness in resolving issues. Users have seen positive results in terms of increased sales and improved conversion rates. On the negative side, some users have had difficulty contacting the app's help desk, with multiple attempts to reach them going unanswered for weeks. There are also mentions of unclear documentation and import methods that don't work. Overall, the app seems to have a strong feature set and good support, but there are some areas that need improvement.
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I've been trying to get hold of their help desk now for over a month. I got one response back in March from an Evan who said he'd update their doc as it was very unclear. They have two methods to import information and both don't work.
Received excellent support from the team with the initial setup. Very happy with the app itself, the automated recommendations are on point and very easy to configure.
no me he podido comunicar con atencióna l cliente, tengo mas de 4 semanas intentado comunicarme y nunca me responden
Evan from Recommendify here. I'm sorry you had a bad experience. I have looked through our logs and there is no record of anybody from your store contacting us. Maybe this is a glitch on our side. If you email us at [email protected] we will be happy to help and we can figure out what happened here so it doesn't happen again.
We've been using Recommendify for our webstore for several years on Shopify, and have found it to be helpful for promoting product recommendations and simple to use with their interface. Their support has always been quick to reply to any questions we've had and in resolving any issues that have come up for our shop over the years. Would definitely recommend(ify) trying this app if you're looking for something consistent and reliable for cross-selling/up-selling to boost visibility and sales on Shopify.
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