Recurly Commerce Subscriptions
Build loyalty & sales, boost LTV with powerful subscriptions
Rating
4.4
feedback
29
chart
#10,220
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
7%
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Less than a month
10%
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Less than a year
79%
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More than a year
0%
Reviews Summary
The reviews for the Prive Shopify App are overwhelmingly positive, highlighting the app's ease of use, robust features, and excellent customer support. Merchants appreciate the seamless onboarding process, the team's responsiveness to issues, and the ability to customize subscriptions to fit their specific needs. Many users have experienced significant growth in their subscriber base after switching to Prive from other platforms. However, there are a few concerns mentioned, such as the need for more European-friendly meeting times and some minor functionality limitations that were quickly addressed by the Prive team.
Highlights
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Dec. 3, 2025
The Recurly team is great to work with! They know how to balance both tactical and strategic conversations. We've had a few bumps in the past couple months, but they do come back with root issues and future preventions. I think the improvements in their pipeline will really help us to level up too.
Nov. 24, 2025
The Recurly Commerce team is dedicated to helping your shop succeed. As a new Shopify user, the Recurlly Commerce team helped us set up the flow that made sense for the HeatSense shop. The feature set is robust and the set up was easy. We will be using them for both our D2C and B2B offerings. I highly recommend the team and product.
May 15, 2025
If you have a large subscription base to migrate, I would be cautious to use this app. I still have unresolved issues of their platform not triggering properly even after 6 weeks later, which they are still working to resolve. Also they were just acquired, which was unfortunate timing. Scared for the future and will be migrating away at the end of the year.
Thank you for your feedback. We understand that migrating a large subscriber base can be complex, and we regret that you encountered an issue during the process. Our team has been actively addressing the concern, and we're glad to have a solution now in place. We appreciate your collaboration throughout. Our recent acquisition by Recurly marks an exciting milestone, bringing expanded resources, a broader roadmap, and enhanced tooling to support our customers’ growth. We look forward to continuing to support your business.
March 29, 2024
Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.
March 8, 2024
We had some unique requirements for our subscription model, and most other subscription tools tried desperately to convince us to fit their design. We knew what was important to our brand and to our customers, so we kept searching until we found the right one. Prive listened to our needs, made sure they could partner with us successfully before saying yes, and then worked closely with us to build something that fit us perfectly. We had the entire team behind us during integration and implementation, and if we have any questions or feature requests we know we have them at the ready. While our platform has only been live for a couple months, we've already seen incredible success and are thrilled we chose Prive.
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