Recurly Commerce Subscriptions

Recurly Commerce - subscriptions for scaling brands

Rating

3.9

Feedback

Reviews

Chart

#7,957

Shopify

All reviews

Rating breakdown

5 83% (19 ratings) 4 9% (2 ratings) 3 0% (0 ratings) 2 4% (1 ratings) 1 4% (1 ratings)

Reviews with text

100% (23)

Review RSS feed

1 / 5 Share

Jan. 27, 2026

Recurly acquired Prive and completely ruined it. I don't understand the purpose of the acquisition if they just completely ignore Prive customers until they leave. Truly a terrible experience after the acquisition. Nobody at Recurly wanted to help or had any idea what was going on. Stay away!

Store Using app Total reviews Average rating

Big Ass Luxuries Over 3 years 6 4.3

Developer Reply

We’re sorry to hear about your experience following the Prive acquisition. This isn’t the experience we want customers to have, and we take this feedback seriously as we continue improving our support and processes. Thank you for sharing your perspective.

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