All reviews

Rating Breakdown

  • 5
    128% (462 ratings)
  • 4
    3% (11 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2025

I had a great experience with the support team when I asked about moving subscribers from one store to another. They were very helpful, quick to respond, and made the whole process easy to understand. It really saved me a lot of time and stress. Big thanks to Sinchain—you did an amazing job! You were patient, clear, and very supportive the whole time. I really appreciate your help. Keep up the great work!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Great customer service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

I was in a bind trying to figure out how to navigate all the buttons, widgets and links that Shopify has to offer...then it dawned on me that I could request help from the support team. Admittedly, I only expected to get AI obt support or some sort of email that advises me that someone will respond in 24-48 hours. Nope. The rep "Sinchain" was live and in chat ready to serve and I know it saved me several frustrating hours (and even some money)! 5 out of 5 Star Service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

this app is convenient and allows me to manage my subscription orders well. customer support is great. I had a question and opened up a chat with Sinchain who responded quickly and was very helpful

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

I’ve had an outstanding experience using the Recurpay: Subscriptions app. The platform is intuitive, easy to integrate, and packed with features that make managing customer subscriptions a breeze. From setup to daily use, everything has been smooth and efficient. What truly stood out, though, was the level of support I received from Sinchain. Sinchain was incredibly responsive, knowledgeable, and went above and beyond to ensure my specific needs were met. Whether it was customizing workflows, troubleshooting issues, or just offering suggestions to optimize my subscription setup, Sinchain was always there with helpful advice and quick solutions. It’s rare to find support that’s not only technically sharp but also genuinely invested in your success. Thanks to Recurpay and Sinchain, we’ve seen improved customer retention and a much more streamlined billing process. I highly recommend this app for anyone looking to simplify and enhance their subscription management.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

Very responsive and helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

Quick and sharp.

Store

Chanv

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2025

Sinchain was very helpful, polite and professional. Left me feeling confident that my pending queries will be resolved with no issues. As a business owner - this is the type of reassurance you need.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Sinchain always goes above and beyond with polite, friendly helpful assistance! He dives in, addresses the issue and has you back on your way quickly and confidently. I have only needed assistance a couple of times over the 2 years we have been a customer, but both times I was met with courtesy and knowledge to swiftly handle the task at hand. Keep up the great work! Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

I’m extremely happy so far. Subscriptions aren’t just a sales tool—they’re a long-term relationship with your customers. And the app you choose? It’s not just software—it’s practically a business partner. What impressed me most was their exceptional customer service. They took the time to answer all my questions and made me feel completely confident entrusting them with such a critical part of my business. They migrated my Yotpo subscriptions in under 24 hours, and the onboarding process was both professional and genuinely caring. I’ve set a reminder to come back in 6 months and update this review with the results of our partnership. But so far, it definitely feels like the right move.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

April 22, 2025

The set up was a little confusing at first, but Sinchain, from Tech Support was very helpful with answering all of my questions.

Store

Stasis

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

I love how prompt and on the ball the team at Recurpay are! Truly efficient and a pleasure to work with :) Thank you for everything

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

Fantastic support and commitment to working the issue quickly

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

The support staff at Recurpay has been incredible, and this is an understatement. They were able to get my subscriptions merged with my bundle app and get my website and page to look exactly how I wanted them to look. They respond instantly and provide some of the best customer service I have ever received.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2025

the support reps are outstanding. I have been able to use the chat to get big things done! Thanks all!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Great service, quick and helpful response!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Sinchain is awesome to work with! hopefully we will the problem resolved soon!

Store

4Legz

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Thank you for your help in solving a subscription issue. All fixed now!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2025

Good app, even better support. Thank you Sinchain for all the help

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2025

Sinchain is the best, solved our problem as fast as lightning!!! Also put a smile on our faces!!

Store

JOLLY

Using app

Over 2 years

Total reviews

6

Average rating

5.0