All reviews

Rating Breakdown

  • 5
    97% (458 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (455)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 16, 2026

Great customer support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2026

Big improvement on our previous subscription app provider. Easy to use for both us and our customers. Good support with issues swiftly dealt with swiftly. Happy to recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

The customer service was immediately available and very knowledgeable, resolving every problem and answering every question. Thank you.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2026

Great assistance and reactivity ! Thank you

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, confort-sec.fr team! Happy to hear our support team has been responsive and helpful. We're always here whenever you need assistance with your Shopify subscriptions or recurring billing. Means a lot! Team Recurpay

5 / 5 Share

March 31, 2026

the customer support was stellar. I wanted a tweak in the design, got online with Sinchain via live chat and everything I was looking for was taken care of! Thanks Sinchain and Recurpay!

Store

MAMU

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey team, thank you for taking the time to leave this amazing review! 🌟 We're so glad Sinchain was able to assist you quickly through our live chat and help customize your design exactly how you wanted it. Providing world-class customer support and seamless subscription solutions is what we're passionate about. We truly appreciate your trust in Recurpay and look forward to supporting your success with recurring revenue. Stay awesome! -Shubham

5 / 5 Share

March 30, 2026

Help desk is excellent

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Bondi Wash team, thank you for this fantastic review! 🌟 We're thrilled that our help desk support has been excellent for you, that's exactly what we aim for! With over 2 years of partnering with us on your subscriptions, you've experienced firsthand how Recurpay's customer support can make a real difference in managing your recurring revenue and customer retention. Your loyalty means the world to us. We're always here if you need anything else. Keep crushing it! 💪

5 / 5 Share

March 26, 2026

The chat support was really helpful and quick to respond. They understood the issue right away and made everything easy to sort out.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Kerala Ayurveda team, thank you for this fantastic review! ⭐ We're so glad our chat support team could help you out quickly and make everything easy to resolve. At Recurpay, we pride ourselves on providing fast, helpful customer support through live chat, because we know your subscription business depends on it. Your feedback pushes us to keep delivering that same level of care and responsiveness. Thanks for choosing Recurpay and for being part of our community! Looking forward to supporting you further! 🚀

5 / 5 Share

March 23, 2026

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tonic Juice Co team, Thank you so much for this wonderful 5-star review! We're genuinely honored that you've been with us for about 3 years and continue to trust Recurpay for your subscription business. Your loyalty means everything to us. Over these years, you've seen how Recurpay evolves and improves to support growing subscription brands like yours. We're grateful for your partnership and excited about what's next. Thanks for being such a valued long-term customer!

5 / 5 Share

March 20, 2026

Best service ever!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

This is a really easy app to use. It works great. I had a slight issue (my problem, not theirs) and Shubham was incredible. He fixed it in seconds and even helped me with another opportunity in the app I had no idea about! 10 stars!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

The support team was very helpful! Thank you for developing such a great app, Recurpay!

Store

BZBox

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Sinchain from Customer Service is amazing - replies quickly, super helpful and always answers my questions! Their engineering team is amazing also

Store

Trasa

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Amazing support honestly. Sinchain is the man!

Store

SHYNE

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2026

Service was exceptional! Answered all my questions and routed me to alternate sources for anything they weren't able to access. Thank you.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2026

I want to express my gratitude for the immediate response and lightning-fast resolution of minor day-to-day issues. Your support has been incredibly helpful! However, I believe there’s an opportunity to enhance the app's user-friendliness and convenience. Thank you once again for your dedication and enthusiasm!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

Best customer service ever! Seriously.

Store

Saucha

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

Great app and outstanding customer support! The team is very responsive and always finds solutions to your specific needs. They took the time to understand my setup and helped me configure everything perfectly. I highly recommend it!

Store

Powder

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2026

Quick and easy support. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

The RecurPay App is a great tool for my business. Sincahin from Customer Support was super helpful in explaining some of the features and helped me solve an issue I was having.

Using app

Over 3 years

Total reviews

1

Average rating

5.0