All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

April 11, 2023

I've been searching for the ultimate subscription app that offer a wide range of customized functionality since my business model and store is pretty complicated. Recurpay is the only one in market that does what i need, i have uninstalled/removed the rest of subscription apps and now Recurpay does the job. However, this review is mainly about their customer support under Sinchain who actually answered all my questions and customized what i needed in widget/plans/notification .. etc shout out to Sinchain and I hope Recurpay management read this review and promote Sinchain :) You are in good hand with Recurpay and Sinchain.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Great app and the costumer support is always available to help. The app is very easy to install and use.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

Customer service so helpful regarding plan not carrying over to new theme version. Very quick to make the correction, and explaining how to keep it from happening again. Don't lose customer by making the same mistake reinstall the app on the new version.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Best customer service on Shopify. Went above and beyond to help integrate their app into our store. Really wonderful experience.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

With just a couple of clicks with easy to install, and working perfectly. Thank you for offering the free app!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2023

Customer service has been amazing! There are some quirks around pre-paying for subscriptions that I wish were easier to manage. I will have to go in and turn off subscriptions after a one-month pre-order period. You'd think there would be a way to automate that. Otherwise, just for the customer service to help me fit the app to my needs makes this app worth the fees.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2023

Great support, the app works great, everything is straightforward, design is universal, sleek. Would def recommend!

Store

Flow

Using app

24 days

Total reviews

12

Average rating

4.6

5 / 5 Share

April 7, 2023

Great service! really fast and positive can do customer service. Will continue to use there service as there customer service is brilliant

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

App works great, easy to use and awesome quick costumer service. Needed some help with modifications for our custom theme and got help within few minutes! 5/7 would recommend.

Using app

About 2 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

April 7, 2023

Excellent service. Very thorough and did everything possible to ensure the subscriptions were set up smoothly. Unmatched service from Sinchain

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2023

Easy to use, clean layout. Even if you can't figure out somethings, the tech support will be there to help you resolve your issue right away.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

I was able to set things up with the chat help that was a LIFESAVER!!!! I HIGHLY RECOMMEND this app! The chat feature was fast and efficient.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Great user-friendly interface with all the features you need. Excellent customer support as well with Live Chat included. Recommend.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2023

Does what it says and the support team is super friendly. The app integrated in to my custom website design like it was meant to be there. LOVE IT Thanks

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

The best service. thank you Recurpay team! Chief Panthomath helped me with the setting up and adding some plans to my subscription, and helped me with feature he detected was wrong from my view in the website, without me asking for it. It was very helpful his service

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Helped me transfer all of my subscriptions from another app. Very helpful and insightful. Whole process was complete in about a week.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Great app. Great support. Had a little issue and it was sorted for me within 5 mins by a very enthusiastic sinchain! Top service!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Many of our customers have been asking us about subscriptions, and we could finally add it to our website with the help of Recurpay. They have a great support team, and always attended to my to my never ending list of questions. Thanks Sinchain :)

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 30, 2023

The app has been great in getting me recurring orders, and the customer service has been absolutely fantastic. I'd highly recommend.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Unbelievable service! Second to none support. Nothing was too much. So happy i installed this app. Its so easy to use and instal and their support team is super quick to respond to enquiries and get them resolved. 100 stars if i could give them

Using app

About 1 year

Total reviews

2

Average rating

5.0