All reviews

Rating Breakdown

  • 5
    97% (423 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 97% (421)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2024

We have a slight twist on how we want to use this app and Sinchain has been extremely helpful in advising on how to get things configured so we can achieve our requirements. Great help and great app.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Great customer service, polite and efficient!

Using app

5 days

Total reviews

13

Average rating

4.6

5 / 5 Share

Sept. 19, 2024

Super fast service from the support. They proactively help with customizations. the portal for customers also works very well and is very comprehensive. Can recommend it

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Excellent service from Sinchain, went above and beyond to fix an issue we had and resolved it in a very timely manner. The App has workarounds and flexibility which I didn't at first realise, so it's turned out to be perfect for our needs and very reasonably priced versus the other subscription apps out there. Thanks again to Sinchain I hope they are recognised by their management team

Using app

About 16 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 11, 2024

I’m not sure where to begin. Our company started out 5 yrs ago with Bold and we were happy. All of a sudden they wanted to upgrade there app and nothing worked the same. So I researched apps that was compatible to Shopify. Recurpay stood out from all the rest. I emailed them about my issue with my previous app. They set up a live video chat right away. We discussed what I wanted out of a subscription app and they assured me they would be a great fit. In less then a week our company was up and running smoothly again. Sweta and her team was so patient and knowledgeable about what they do and walked me thru everything. Please contact them you won’t regret it. I’m looking forward to a profitable subscription service to make my customers happy to do business with us.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

My experience was 10/10 with getting set up and also being able to live chat. Highly recommend! Thank you for your help!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Excellent support and customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Super helpful support team, very friendly and easy to work with. simple user friendly setup. super helpful onboarding call

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Very user friendly and strong customer service

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Amazing customer service! Sinchan was so helpful, quick and effective!?

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Perfect Service :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

Great Service when I needed help with an issue. Super fast and enthusiastic from sinchain!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

"It is really the service that makes a business shine." - I got that quote from somewhere, and indeed Recurpay lives up to that ideal. I am new to Shopify and installed this app to test my workflow and viola - it worked pretty well. Down the line, I had a few questions and needed help resolving a snag. I tried their chat and to my surprise 'Sinchain' jumped on the issue and fixed it in real time. Then, their friendly "Is there anything else I can do for you?" just sold me completely. It is great to know there are friendly people backing up a good resource. Keep it going guys, shine even more.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2024

Extremly helpful demo and walk through. I love this product and will be using it on my store

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Initial set up was quick and easy and the chat helped quickly if I had questions. My onboarding meeting was very beneficial and informative. Should be a great add to my business!

Store

SAMA

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

I needed a little more help after setting things up and Sinchain was very helpful in guiding me through the processes I needed. Again, this team is fantastic and their support, second to none!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

Very Helping support , that help me overall with all my needs

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2024

Their Customer Success is very responsive and kind. They actually take into consideration your feedback and build features that make the product better. There are still some things about Recurpay that need to change in order for them to be the only solution for our business, but I believe that they will become that solution. I recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Sweta was very helpfull setting up our store. Looking forward to keep customizing our store before we launch it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0