All reviews

Rating Breakdown

  • 5
    97% (390 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

March 25, 2023

amazing customer service, they were able to custom code my request within a few minutes, great result

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

great little app, so handy. the staff are so helpful with all problems, just ping them a live chat and get a response and assistance straight away.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Had issues with the widget not showing up. Sinchain's customer support was superb and went above and beyond with assistance. App is easy to set up and use. I'm really happy to be able to add this functionality, especially in a free app. Future suggestion: Add the ability to add a quantity requirement to the subscription plan.

Using app

8 months

Total reviews

3

Average rating

3.0

5 / 5 Share

March 23, 2023

Awesome customer support team. Sinchain guided me through the setup process by answering all the questions I had. He was very hands on with problem solving & helped me get everything set up to a high standard! I’d recommend the app to everyone who requires recurring payments on their site :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Fantastic app. I'm quite early with my store and using Recurpay for recurring payments which seems to work well and the customer support is second to none. No hesitation in recommending so far!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

I cannot say enough about Recurpay and their customer service. I recieved help today from Sinchain. He was knowledable, fun and able to help me add a new discount code and subscription to my store. I am a new online Coffee Business and really want to make that special, memorable, quality impression to guests and customers. Recurpay with its pay as you grow plan was the perfect fit. But the customer service was A+. Thank you.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Sinchain was amazing. Quick to respond and beyond patient with me. Thank you so much for your help and encouragement. God Bless

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

Sinchain helped a ton with getting us moving right after installing ecomposer on our Gecko theme. Took minutes to get solved and it helped a ton. Been happy with Recurpay and I know it will have an even greater impact on what we are doing here as we keep going. Thank you once again.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 20, 2023

One of the reasons I chose this app is because it was free and it had great reviews. When I installed the app, it didn't work automatically as it should. I was heart broken. So I requested help. And help came. Quick, FAST and in a Hurry! I got my problem solved and in less than 20 minutes. The APP works now !!

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 17, 2023

New user, but the customer service/support is tremendous. The app is easy to implement, and on the two occasions when a question arose, I was provided the answer in minutes.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Great customer support & easy to manage subscriptions. Exactly what I was looking for! The Recurpay app easily integrates with my customized theme & allows my customers extremely user-friendly access to subscriptions on my products!

Using app

9 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 17, 2023

Thank you Sinclair you are superb. He helps us to put the app with ease. He can solve anything in his app. I hope you will be rewarded

Store

CVDLabs

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

I'm very, very satisface with tis app and the customer support is excelent. I'm very happy with yours

Using app

7 months

Total reviews

7

Average rating

4.9

5 / 5 Share

March 14, 2023

10/10 they have great and speedy customer service and the learning curve is low. It's also easy to customize your subscriptions. Highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Recurpay and Sinchain is da man!! What a beautiful easy to use app :) perfect for recurring payments and tailor made top suit all business sizes <3

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2023

The app itself has a nice interface, handles subscriptions effortlessly, and plays well with Shopify. The customer service is absolutely AMAZING! Definitely give this app a try!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Decided to try this app out as our current subscription app was charging an arm and a length for a very basic service. Recurpay was so easy to install and the onboarding assistance was incredible. They were able to migrate all information from my old subscription app and made sure we were setup for success on day one! Cannot recommend them enough!

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

March 8, 2023

I only just started using this app for one of my clients and was extremely happy with the customer service I received. The chat was responsive and knowledgable and helped me set up what I wanted to do with the bot, and also helped install a custom snippet on a non-product page. A+

Store

GDF24

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

First I thought all these Reviews are fake or exaggerated but I've definitly changed my mind. This is BY FAR THE BEST APP I've ever tried, not just in Shopify. The tutorial is not annoying like other but helpful, warm, welcoming and short. The support by Sinchain is 10/10 it really couldn't be better. Most of the time they answer WITHIN SECONDS and if you have to "wait", it's more like a minute or two. They are not annoyed if you ask anything but they are very open to questions and very helpful even if you continue asking questions. Thanks to the great team behind this whole app and keep up the good work! I can 100% recommend this app to anyone.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

I had a great call which was very helpful. All my questions were answered and the call availability was quick which is greatly appreciated.

Using app

8 days

Total reviews

3

Average rating

5.0