All reviews

Rating Breakdown

  • 5
    97% (423 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 97% (421)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2024

Support in so good and the app can do anything you want it to do.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The customer service over chat is SO fast and SO good. I am so impressed and really thankful.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Very good demonstration of the product, Thank you. Recurpay flexibility and merchant appears portal is simple to use as is the customer portal.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Very good customer service!! Insane response speeds, able to help in many different ways. Will continue to use this subscription service and think it is the perfect one for starting on Shopify/Growing brands. Other subscription services seem overpriced if you are starting out. 5/5 so far - they will help you solve almost any issue.

Store

Semveta

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

The Customer Service I just got from them about some weird button behaviors got resolved lightning fast in an online chat with a lovely person, Sinchain at 2:30am.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Recurpay has the best customer service of all the services I use (and I use about 10 in my biz). Super responsive and helpful. It took some trial and error to get things working how I wanted it but if something isn't working for me their rep has made it work right with tons of patience and knowledge. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Great app and good value for money but what really makes this app stand out from all the others is the support. It is practically instant, no matter what it is, they go out of their way to get it sorted. None of the normal this does not do this or that, just a simple we will get it sorted and within minutes it is done. Sinchain was the person who assisted on this occasion and I cannot praise them more highly, professional, helpful, friendly and most important got the job done without any fuss. Thank you. I most definitely recommend this app and the company.

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

10/10 customer service is absolutely incredible - couldn't fault the product would recommend as a great add on for your subscriptions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Recurpay, you guys are amazing!!! The app is perfect and the integration was so seamless and when I had a personal question you guys where fast and so helpful and provided a service that was absolutely the best!!!! Really really pleased with this function in the website and with this app. I can 1000% recommend it!! Rose

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2025

No major complaints. I like how i can set subscriptions outside of what’s available on my website.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2023

Best subs tool on Shopify by a long mile. - Fast and responsive team - Everything is possible - Great results so far in such a short time

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Sinchain is the best support agent. Amazing support. They did custom work for us at no cost. App also works great. No issues at all.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

We are happy with the functionality, and the customer service was extremely helpful figuring out an elaborated plan how to set up our shop with the operfect workflow for our bf campaign.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

The Recurpay team is always so helpful and attentive. They've made the migration process super easy and seamless!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

So far these guys have been great. The platform is very easy to use and the team has been extremely responsive when minor tweaks are needed to get proper functionality with my store theme.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Tech support Sinchain is fast, knowledgeable and definitely is worth having around! I'm telling you, they don't get paid enough for the excellent help they are! If I have another problem, will absolutely not hesitate to ask for their help!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Expérience parfaite jusqu'à présent. Il sont réactifs et mon bien guidé dans l'installation. Lorsque j'ai eu un problème Sinchain le conseillé que j'ai eu, a résolu mon problème très rapidement.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

I asked because I was in a hurry at 5am with a really perfect app, but they contacted me 5 minutes later and solved it! I think I'll keep using it!

Store

SAKEDOO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Absolutely fantastic. We contacted the team about migrating from another subscription service who’d significantly increased their fees. The process was really simple and the team were really helpful. We’ve had a few reasons to contact them to ask questions and tweak our account and they reply practically immediately most of the time and they’re so helpful. Couldn’t be happier, very impressed.

Using app

16 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 31, 2023

Sinchain was the best cs rep ever! So so helpful and resourceful. I am locked in with your app for life!!!

Using app

9 days

Total reviews

5

Average rating

5.0