All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2023

so far so good. quick and fast response from support team! ease of use and a game changer when we launch our site.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

The Adjustments on our store took more than a day and Sinchain and Recurpay was completely willing to help us, The support offered is quality and this add-on is as well. Consider us impressed

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

All because of their customer care. I have never had chat sessions that were so helpful. Sinchain was amazing and so informative during my onboarding! I had every question answered in minutes in extremely easy-to-understand directions. I'm super impressed and look forward to working with Sinchain and Recurpay toward a successful endeavor! Thank you Sinchain!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Sinchain is the best! Quick replies, fast work and always able to make the edits we need. We needed to change if we charged shipping to our subscribers and not only did he make that possible he was able to go back and remove any charges for shipping to existing customers. He's simply the best. Just not enough words to say how happy we are with this app and Sinchain.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Awesome support and great app designs. It seems I have all features needed and payment options needed, inc. PayPal, which is essential for me.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

EXCELLENT, timely support. And the app, compared to any other subscription app available on Shopify (believe me, I tried them all) offers an intuitiive, well-designed interface and a pleasant UX. If you're tired of poorly designed, convoluted solutions that clearly never invested in product design and leave all design decisions to developers... if you're looking for a platform that was designed "the Apple way"... Recurpay is for you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Had a small issue on my site with iphone but support helped me get it fixed. Seems to work a lot easier than all the other apps. Love it!

Store

weepetz

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Just installed the App. Overall looks great and works. I am still reviewing it. However customer support is great!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Great support, they were able to help me find a solution to the problem very quickly. Thanks Sinchain for your help

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

We're in the beginning of setting up with Recurpay and so far they have been very helpful with all our requests, and look forward to keep working with them in the future! They listen to the requirements of their customers and continuously improve the product.

Store

Etinour

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I tried almost every app on the Shopify store, and I finally was able to do what I needed with this one. For those of you trying to sell a product upfront for a one-time fee but automatically subscribe customers for an annual service on the product that is cheaper and in the same checkout process - you can do that here! I requires the paid version, but it is totally worth it. Sinchain was super helpful through the live chat and helped me test the process as well as customize a few other things I needed. Highly recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

So far, so good! Love that customers can edit their frequency, move up their date of shipment, and add products easily. Customer support is stellar.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Product is really good . You can create Subscription plans, just like that !!! Awesome. Swagged !!!

Store

SWAGGED

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Straightforward. Support is very good , Sinchain is the master of support. Fixed everything I asked :)

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

Amazing! I had spent hours upon hours banking my head against the wall trying various apps to meet my need of having a bundle capability and a subscription capability. All fell short on so many levels. I figured I was just going to have to get separate apps since the combo ones were not working. I came across Recurpay, and I loved the simplicity of the set up. After trying over 6 different apps, this one was a breath of fresh air. I had an initial issue of Recurpay not recognizing the bundle products that were created with my new bundle app I decided to go with. At that point I thought I hit another brick wall. I contacted their live chat customer service and I was helped within minutes. I discussed the issue of the bundle not showing, and my customer service rep was able to get the matter resolved immediately. It was like magic. If I could give this company 100 stars I would. From live chat to immediate assistance to fast resolve, yeah, this company is world class!!!

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 10, 2023

Great and very fast support .

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Really Great Support and the team was really helpful in solving the issues. The issues got resolved and team was happy and supportive in explaining the whole work flow

Store

Spicta

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

I just wanted to give a shout-out to Sinchan from Recurpay for their amazing customer support. I recently started using their subscription plan app for my Shopify store and had a couple of questions about the setup. I reached out to their support team and man, and they were fast and professional I got a response within minutes and they were able to help me with everything I needed. I was blown away by their level of professionalism and expertise. If you're looking for an app to get more subscriptions for your Shopify store, check out Recurpay

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

I just installed it and the reason because I am already giving them 5 stars is because customer service was AMAZING they made the entire process super easy and the price is great!!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

The application is very easy to set up. We thank the customer service for their help and speed! We highly recommend the application.

Using app

About 1 year

Total reviews

4

Average rating

5.0