All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Jan. 26, 2023

I was blessed to be helped by Sinchain. The conversation was smooth, and even though I was flustered, that all changed. The response time was exactly the 3 minutes promised and the conversation was light, professional, and extremely helpful. Sinchain is definitely the definition of EXCELLENT CUSTOMER SERVICE.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

This app is super user friendly and the customer support is AMAZING! Sinchain helped me get my subscription plans up and running in no time! I highly reccommend this app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

They are very helpful and professional! I had many questions about this app but they helped me a lot. I recommend to use this app!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Installed it the first time and had some issues. Then I got a follow up mail and some really good help over Google Meet. Great help and support. Now I am running the app on the store! Thx!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Great services. They help you very quickly and give effective solution for your problem. we just love this app. its work great.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

We have been using Recurpay for our subscriptions for a couple of months now and I love the way their system is set up. I am a part of a small business, and the service is affordable for us. We have made several subscription sales on our website and Recurpay keeps them organized and labeled with subscription numbers so that we can always check on the status of subscribers, know when their payments will come out, and make changes to their subscriptions within the Recurpay app. However, the best part about Recurpay is the CUSTOMER SUPPORT! they have a chat function within the app where you can ask questions and get help--this has been an essential part of us getting our subscriptions set up correctly. Subscriptions have been trial and error for us for sure, and whenever we have questions or concerns, we are able to reach someone in the chat almost immediately, and they ALWAYS help us with whatever we need! Do yourself a favor and download/sign up for Recurpay. You will not regret it! Thank you Recurpay for helping our company be successful!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

So far, a seamless integration. Online support/help/answers is instant for us (UK based), and we have loaded the app, and were ready to sell subscriptions in a matter of minutes. Now our customers can set up weekly/monthly/quarterly and annual subscriptions on check-out. RecurPay does the rest - all via our shop.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Gurpreet, he is the absolute best!! He made sure that he helped me with figuring out how to use the app and integrate with shopify. He was so kind, helpful, and professional. Made my website run smoother and in turn that made my clients happy. So, could not be happier with his service!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Gurpreet helped us onboard and did a great job at that. He not only explained the features thoroughly, but also gave meaningful insights to make customer journey better. He went above and beyond to make the onboarding successful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

First of all!!!! SINCHAIN was an absolute gem! Best experience to have after installing the app and feeling excited to upload my subscription ideas for my customers. THANK YOU THANK YOU! I wish i could have Sinchain for all of my e-commerce needs! I vote SINCHAIN for best personal agent!! I AM NOW EXCITED TO MOVE FORWARD WITH RECURPAY!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Fabulous customer care and response! Highly recommend the team of developers - especially Sinchain who worked tirelessly to fix any little thing I wanted to change, Great Service

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Best for quick setup, Super response time for any issue or query around the product or related to shopify. Best match for anyone wants to run subscription model.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

So far amazing experience with the app. Sinchain was extremely helpful getting the app fully setup and would highly recommend to anyone who is looking for a subscription app for your customers. Thank you again

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

This app helps me reach my goals! The customer service is great. I received clear explanations to all my questions. I can't wait to get started with the app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Team was helpful. Requested to add an additional code to set restrictions and they did. They done it very fast too. Updated: Team was really responsive, helpful and initiative. Help set up my glitchy Shopify theme subscription plan and replace with theirs. Assisted us with 2 options to choose from and patiently helped set the required settings for us

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

I have just started using the application and they have been very helpful in setting everything and have customized options for me. The technical support (sinchain) has been very good and very easy to contact.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2022

Hey Guys, This is a really helpful subscription app available in Shopify. Most of the useful features available in the free plan. Their onboarding and support team are really amazing to work with. Received a through guide to set up our account. Highly suggested for all brands. Nothing to hesitate about.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Not only this product is easy to use and very helpful, the RecurPay team will help you with whatever troubles you are having. Like in my case I am looking to do a one fee subscription service and they help me achieve exactly that. They are quick to respond to emails and will set a call to teach you how to manage your subscriptions. Great service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Big thank you from Hapiso! We're using this app to add a subscription service to improve our customers journey and just make everything easier for our customers. Recurpay is far the best solution provider when it comes to subscriptions which is an integral part of our business. Looking forward to grow more :) Best of luck!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Cela fait quelques semaines que nous utilisons l'application dans le cadre de la location de box. J'ai eu quelques difficultés pendant le paramétrage de Shopify / Recurpay et Boxtal. Le service client de Recurpay est ultra réactif ! J'ai été accompagné par "Sinchain" qui m'a aidé à chaque étape, réponds à toutes mes questions (même sur Shopify). Je recommande cette application qui est très simple d'utilisation, avec un service client au top et ça c'est non négligeable quand on est en production !

Using app

About 1 month

Total reviews

4

Average rating

5.0