All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Sept. 6, 2024

Super helpful support team, very friendly and easy to work with. simple user friendly setup. super helpful onboarding call

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

Excellent friendly customer service. I set this up in less than an hour, but noticed some inconsistencies with how it displayed on my theme. I had a response from customer service within minutes, and the issues resolved within the hour!

Using app

About 4 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 21, 2024

Very user friendly and strong customer service

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Amazing customer service! Sinchan was so helpful, quick and effective!?

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Online Chat customer support with Sinchain was amazing, fast and thorough. I appreciate you! Thank you!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Perfect Service :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

Great Service when I needed help with an issue. Super fast and enthusiastic from sinchain!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

"It is really the service that makes a business shine." - I got that quote from somewhere, and indeed Recurpay lives up to that ideal. I am new to Shopify and installed this app to test my workflow and viola - it worked pretty well. Down the line, I had a few questions and needed help resolving a snag. I tried their chat and to my surprise 'Sinchain' jumped on the issue and fixed it in real time. Then, their friendly "Is there anything else I can do for you?" just sold me completely. It is great to know there are friendly people backing up a good resource. Keep it going guys, shine even more.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Great customer support and great service!!! Worked non stop to solve my issues for 3 days straight.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2024

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2024

Extremly helpful demo and walk through. I love this product and will be using it on my store

Using app

15 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 13, 2024

So far the app and customer service is very good. No issues so far

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 12, 2024

Initial set up was quick and easy and the chat helped quickly if I had questions. My onboarding meeting was very beneficial and informative. Should be a great add to my business!

Store

SAMA

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

I needed a little more help after setting things up and Sinchain was very helpful in guiding me through the processes I needed. Again, this team is fantastic and their support, second to none!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

Very Helping support , that help me overall with all my needs

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

This app is great. Best subscription app in shopify by far. Support is always very helpful and they have helped me with just everything i asked for in no time.

Store

Azero

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Their Customer Success is very responsive and kind. They actually take into consideration your feedback and build features that make the product better. There are still some things about Recurpay that need to change in order for them to be the only solution for our business, but I believe that they will become that solution. I recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Sweta was very helpfull setting up our store. Looking forward to keep customizing our store before we launch it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Sinchain is SUPER. He has been helping me with my changes all over without any complaint, and I have asked for a LOT. This app is great, and I do needed something super unique and I found it with Recharge, moreover this would not be possible if not for SINCHAIN and his help. He has made my business possible so super happy :D :D I 100% recommend this app and Sinchain to help you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Great app, does everything I need and really good support when I couldn't figure something out! Thanks Recurpay (and Sinchain!)

Using app

About 1 year

Total reviews

2

Average rating

5.0