All reviews

Rating Breakdown

  • 5
    96% (397 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2024

I have never experienced as effective, quick and solution focused customer service with any other shopify app. I needed to launch my website and needed to get the subscription function fixed. The speed and effectiveness of the support this app offers is unmatched - They responded almost immediately and fixed my problem in time for my launch! Function was exactly what I needed for my website! 10/10 would recommend anyone to use their app!

Store

Elevate

Using app

About 11 hours

Total reviews

25

Average rating

4.9

5 / 5 Share

March 19, 2024

It's working well. It does everything I want. I've even gained subscriptions from the Checkout process, which is great. Support have been very obliging too. Thank you Sinchain!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2024

Super helpful customer support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Best service of all time!! Very pleased with Recurpay.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Had a blast with Shopify's Recurpay team. They're quick, funny, and super helpful. Went the extra mile to sort me out. If you want a subscription module with awesome customer service, Recurpay's your jam. Can't wait to launch!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Excellent customer service! Recurpay has worked very well for our seasonal subscription boxes. The team has been incredibly helpful whenever we have had questions or needed support!

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Support in so good and the app can do anything you want it to do.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The customer service over chat is SO fast and SO good. I am so impressed and really thankful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Very good demonstration of the product, Thank you. Recurpay flexibility and merchant appears portal is simple to use as is the customer portal.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Hyper efficace ! Aussi bien l'application que le service client !

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 14, 2024

We have a book in which new issues will release each quarter. Sinchain was SO patient in helping me figure this out, and in truth Sinchain did it for me. Amazing assistance that got our store up and running more quickly... even made a video for me to reference in the future so I didn't have to worry about remembering the steps.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Very good customer service!! Insane response speeds, able to help in many different ways. Will continue to use this subscription service and think it is the perfect one for starting on Shopify/Growing brands. Other subscription services seem overpriced if you are starting out. 5/5 so far - they will help you solve almost any issue.

Store

Semveta

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

The Customer Service I just got from them about some weird button behaviors got resolved lightning fast in an online chat with a lovely person, Sinchain at 2:30am.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Recurpay has the best customer service of all the services I use (and I use about 10 in my biz). Super responsive and helpful. It took some trial and error to get things working how I wanted it but if something isn't working for me their rep has made it work right with tons of patience and knowledge. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Great app and good value for money but what really makes this app stand out from all the others is the support. It is practically instant, no matter what it is, they go out of their way to get it sorted. None of the normal this does not do this or that, just a simple we will get it sorted and within minutes it is done. Sinchain was the person who assisted on this occasion and I cannot praise them more highly, professional, helpful, friendly and most important got the job done without any fuss. Thank you. I most definitely recommend this app and the company.

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I am surprised by how fast the customer service is, Sinchain in specific fixed my issue in a matter of seconds. Love this app, I highly recommend it!

Store

Grums

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

10/10 customer service is absolutely incredible - couldn't fault the product would recommend as a great add on for your subscriptions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

EXTREMELY helpful and fast support team. Use this!!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Had a problem with the currency display, in less than 4 minutes my problem was fixed. Really recommend!:)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

All of us at Mushroomz.com and BuyLegalMeds.com appreciate the customer service and team. Great app!

Using app

14 days

Total reviews

1

Average rating

5.0