All reviews

Rating Breakdown

  • 5
    97% (390 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

May 10, 2023

Literally the best customer service I've ever had in life by Sinchain!!! They stuck with me for more than hour and answered every single question. I highly recommend Sinchain; they deserve a raise! Excellent service. I now will only use this app just based of how well I was treated.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Response was prompt and someone was with me within a minute. Sinchain answered all my questions and fixed up all the minor issues like interface colours to match my website. The app is seamless. It will automatically create the following order and charge the customer shipping on each order. It is also immediately viewable on Shopify orders. The app works like a treat. The service is outstanding. I highly recommend it!

Store

Caduree

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

Already loving this app and their support is really hard-working. They immediately fixed an issue I had, and I couldn't be more excited <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

Just downloaded Recurpay and had a bunch of custom edits and ideas I wanted to implement. I asked a Question to their live customer service and within moments someone answered. No matter how many custom changes I asked them to do they never once got fed up or complained. Extremely impressed with that level of customer service.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2023

Sinchain has been very responsive and helpful setting up discounts and free shipping for our customers. It is only the beginning for our business with Recurpay but so far we have been delighted in the efficiency.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Amazing app and even better customer service! I was helped through every questions I had. Process was easy and seamless

Store

LuxeMED

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 7, 2023

The app works really well and the value for money is far higher than other similar apps but the thing that impresses us the most is the customer service - just incredible. We LOVE Recurpay!

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 7, 2023

Me encanto la aplicación en lo que la entiendo solicite ayuda en el chat y muy amable me ayudaron a trabajar con la aplicación. Muy servicial y eran la 1:00 am en Puerto Rico y me ayudaron mucho .

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

This app is simply great. It works perfectly and is super simple to get up and running. For anything that needs a little tweaking, or just for any questions, Sinchain will be always there to solve all your problems. The response is immediate and unbeatable. Thank you very much as always!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

I would give more stars! Very easy to use app bit as a first timer on Shopify the customer service was something ive never experienced! they logged into my store and customised what I needed and got me started. So quick and easy. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

The customer service is so great, and the function is wonderful. I think it's the best app I have ever seen before.

Store

pidan

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2023

This has been a great experience so far! It has taken me less then 15 minutes to set up and it integrated with my site very well. I had a couple of questions for the live chat. My questions were addressed in less then 5 minutes. They also offered other suggestions to help bring more success. Support was extremely friendly and helpful. Can't recommend enough!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

I've had nothing but an AMAZING experience while using this app. It's so easy to install, setup and utilize. If there's a feature that I need added to another part of my store, the app developers are quick to respond and assist with implementation. Highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

Recurpay is AWESOME! In setting up a non-traditional shop I had a number of questions and even needed to do some custom configuration - their customer support was prompt, friendly and fixed it EVERY TIME! We love the product, the price is right, and they are cool folks - why wouldn't you use this???

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

Best subscription app on the market & even better customer support. Don't look any further, they are the very best!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

I recently had the opportunity to try out the App plans and while I found the pricing to be a bit on the expensive side, I must say that the customer service was truly exceptional. The representatives were incredibly helpful and went out of their way to ensure that I was completely satisfied with the service. They were knowledgeable about the product and were able to answer all of my questions promptly and accurately. Overall, I would highly recommend the App. While the pricing may be a bit expensive, the level of support provided by the team is truly exceptional.

Store

TextGPT

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 22, 2023

Very happy with the treatment and help that I got, Sinchain was friendly as well as competent and effective. Great customer service!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Thank you Sinchain for your wonderful help. All of my problems were resovled quickly and now I can launch our awesome new fragrance oil subscription boxes! Thank you so much again!

Using app

About 2 hours

Total reviews

7

Average rating

4.0

5 / 5 Share

April 20, 2023

Trato inmejorable, 100% recomendable. Funciona todo perfectamente y el equipo de soporte es muy bueno.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Servizio eccezionale. Live-chat sempre disponibili. Facile da organizzare e gestire. Consigliato per gestire gli abbonamenti con i vostri clienti.

Store

8earn

Using app

7 months

Total reviews

5

Average rating

5.0