All reviews

Rating Breakdown

  • 5
    72% (59 ratings)
  • 4
    10% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    15% (12 ratings)
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5 / 5 Share

Feb. 4, 2022

Customer service seems to be fairly patient and understanding. They did an excellent job in upselling me... however, it was a good upsell and I needed the consolidated services they were offering. I figured if their responsiveness and service was that good, what the heck?

Using app

7 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks so much for taking the time to leave us this review 💖 We're so glad to hear that you're enjoying our app!

5 / 5 Share

Feb. 2, 2022

Preetam D and Saurabh were very helpful and solved my problems. They walked me through everything and the app needs some updates but still much better than other apps. As far as updates are concerned they should let us edit the dates of members. To do any changes for a member we shouldn't have to delete that member and again add him there should be options of transferring member from free memebrship to paid membership.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

5 / 5 Share

Jan. 18, 2022

Relatively simple to set-up although the help/documentation could be far better written and clearer. The support however is very good and thus far have been able to resolve any issues speedily to our satisfaction. Recommended.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Difficile de faire un site de vente d'abonnements lorsqu'on est en France. Cette application nous à permis d'instauré un système d'abonnement avec récurrence. L'assistance a été d'un grand secours, rapide, efficace, elle a résolu nos problèmes. Merci à eux

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 4, 2022

Rishav was very helpful and solved all my problems. He walked me through everything and the app is amazing!

Store

SSBT

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I love the flexibility and scalability of this app. The support actually supports and in a timely manner! Highly recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

This app help me to give access to an specific page using a register and login form. This app is great to offer exclusive discounts to you previously registered members. The Support team rocks, and they were on the lookout during implementation and testing.

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 6, 2021

Rishav helped me a lot by e-mail but also during a zoom call when we had technical problems. So you can use this application without any problem and the support is very good.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Best App & Best Support! Highly recommend! I have been using this app for more than a year now and am very satisfied with the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review 🌟

5 / 5 Share

Nov. 15, 2021

A little hiccup with getting API keys set up, learning curve but all is good now. If you are getting error always check API keys. Rishav has been great and was extremely helpful with setup and answering questions.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! 💓

5 / 5 Share

Nov. 25, 2021

I found the setup straight forward and the only thing I could see giving people confusion is setting up the payment gateway and testing. The aaa team has been extremely helpful in solving any and all issues, especially Rishav. They have been professional and trustworthy. Thanks for the help!

Using app

6 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! We're really glad that we could help you to set things up, and looking forward to seeing your business grow! ❤️

5 / 5 Share

Sept. 30, 2021

Very good service and much better use than the other membership apps. They also dont mind adding custom stuff for you every now and then.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 25, 2021

This app is super buggy. And getting ahold of customer service is a nightmare. The idea behind this app is cool but execution is very poor. Saved myself the time and headache by going with bold memberships.

Using app

20 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi - Thanks for your feedback. We are replying to your email but it seems the email from which you are submitting the ticket is not correct. Please check this proof - https://prnt.sc/1ts42iz Our support is very responsive and we can do the full setup of the app for free. Please connect us again with the correct email and we can also schedule a call or zoom meeting for any assistance you need. Thanks

5 / 5 Share

Sept. 22, 2021

Easy to install, some configuration issues and bugs at first, but on several occasions the service was very fast and solved all my problems in less than 2 hours. I recommend it, as it allows me to manage my subscriptions on the sites easily and without too much cost.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome review! This definitely inspires us to provide more quality products and services to our merchants. ✨💖

5 / 5 Share

Sept. 10, 2021

We had tried other membership options which were less than user-friendly and needed more of their apps to make it work. AAA Membership was easy to set up. When I needed help installing some of the liquid code they answered us within the hour and had the installation complete before the following day. Their communication was clear, professional, and prompt. We highly recommend giving AAA membership a try.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of our membership app 🚀

3 / 5 Share

Sept. 7, 2021

WE have had issues and can not get the paypal option to work. All response to support has not been returned. What can we do? Otherwise the rest of it seems to work. Wish it would integrate with a product of the store. If a user is already a member on the site, and signs up for a AAA membership it can overwrite there password.

Using app

About 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for reaching out! We've sent an email your way with more information! 🙂 Let's connect by email or call and we are happy to set up a PayPal account on your app.

1 / 5 Share

Aug. 19, 2021

If I could give this zero stars, I absolutely would. I downloaded this app because I was intrigued with the idea of allowing/denying memberships as that would give me a bit more control on those who purchased my courses. The issue I had is that regardless of whether the member is accepted or denied, the member gets charged. I don't understand the point of the "allow/deny" function if the outcome is the same regardless. And to add insult to injury, the customer service rep that I spoke to didn't seem to understand any of the questions I was asking and continued to route me to an FAQ page that had nothing to do with what we were talking about. I'm utterly disappointed in this app and the folk who are supposed to help. Do better!

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

We're so sorry to hear that you didn't have a nice experience :( We've sent over an email to you to help out here. We'll do our best to get this sorted for you! The request you send doesn't have any direct solution in any app on the app store, though we can provide you an alternate solution to achieve your goal. Let's discuss this on our call.

5 / 5 Share

Aug. 11, 2021

This app solved our membership challenges. The support has been prompt and thorough always resulting in a solution to my issue or question. I totally recommend these guys!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We really appreciate it. 😊

5 / 5 Share

Feb. 11, 2022

AAA Membership is the BEST membership in the app store. Don't bother with the other apps. AAA Membership works perfectly, and they provide excellent support and quickly. They have answered and continue to answer every single question or concern that I have had. After almost a year, I give it a 5+ rating. An added benefit is the support team. I can praise the support team enough...by chat, by Zoom or by email...they answer quickly and completely.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review ✨ So glad to hear that our sales/onboarding team were able to help!

1 / 5 Share

Aug. 10, 2021

I have requested assistance on several occasions and been scheduled a callback but that didn't happen. It really appears that no one is actually reading my emails but I continue to get auto responses telling me to watch a video on how to set up something that is already set up. This is very frustrating. Basically I will most likely be uninstalling within 24 hours and its all due to the customer support.

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review! As discussed in our meetings, I hope all your questions are resolved and you are using the app now. Let us know if you have any questions and wish you the best of luck with your store 🤗