AAA: Recurring Membership App
Recurring membership payment w/member tier, perks & access
Rating
4.1
feedback
84
chart
#3,522
All reviews
Rating Breakdown
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Feb. 11, 2022
AAA Membership is the BEST membership in the app store. Don't bother with the other apps. AAA Membership works perfectly, and they provide excellent support and quickly. They have answered and continue to answer every single question or concern that I have had. After almost a year, I give it a 5+ rating. An added benefit is the support team. I can praise the support team enough...by chat, by Zoom or by email...they answer quickly and completely.
Thanks so much for your review ✨ So glad to hear that our sales/onboarding team were able to help!
Aug. 10, 2021
I have requested assistance on several occasions and been scheduled a callback but that didn't happen. It really appears that no one is actually reading my emails but I continue to get auto responses telling me to watch a video on how to set up something that is already set up. This is very frustrating. Basically I will most likely be uninstalling within 24 hours and its all due to the customer support.
Thank you for your review! As discussed in our meetings, I hope all your questions are resolved and you are using the app now. Let us know if you have any questions and wish you the best of luck with your store 🤗
July 30, 2021
Overall, I'm happy with the functionality of the app, the prompt response from the customer service team and the swift action to rectify issues that I'd faced. It would be nice to have aesthetic design options for the form but otherwise it's a simple and functional membership platform suitable for business subscription services. Highly recommend.
Thank you for taking the time to leave us a review 💖 So glad to hear about your nice experience with our support team!
July 29, 2021
Fast response of support, i really need this app for our membership site using shopify :) app recommended!
Thank you so much for your lovely review 💖
July 26, 2021
Customer support is amazing, they helped me with all the issues I faced. I needed some custom features and the app support was fast and they resolved the error in a few hours.
July 17, 2021
The customer support was amazing and they helped me set up evrything i wanted! I’m really looking forward to try it with my customers im sure they will like it.
Aug. 28, 2021
AMAZING customer service! Very quick and helpful! I was looking for a simple returning payment app and found this one, I am really happy from the begining with the app, the payments and the service they provide! The App is very simple and completly customizable, Definitly 5/5 Stars! Great job!
April 4, 2023
I did a review about 2 years ago. I’m back again. Was having difficulty with the app and customer service stepped in and figured it out and assisted right away. I’m happy overall. Still a customer since 2021!❤️
July 4, 2021
Bonjour, Je suis très content deja du support de cette application. Ils sont reactif et professionnels. Ils prennent nos remarques en considération et vous trouvent des solutions rapides. Merci à l'équipe
June 11, 2021
I found the app very complicated at the beginning but after watching the instruction video I was able to set up the plans. I had some additional questions that were responded by support immediately and I got a video tutorial for every single question. In the end, I needed a custom design for the membership boxes. These guys designed exactly what I needed and correct them three times because of my mistake and the client´s requirements. I am really happy I gave this app a try and it can do everything for me and I don´t need to remove members manually anymore! Moving from Locksmith to AAA Memebership. Thank you guys!
June 6, 2021
This app is not as promoted. 1. Set up is complicated. 2. Got a call for help to set up, and the app still does not work. I asked for an extension on the free trial as I still could not use the app, and they said NO. The fees are high as you start getting members, upward of $750.00 per month! Yikes! Hard to reach for help only via email, very slow. Very disappointing. Also, if you want color or a badge etc., on the membership application form, that is a design team, and for $99, they will do this. So I had a boring white membership page. I feel they need to make it more user-friendly and set a fair price for the app. At this time, I would not recommend it and have just deleted it from my store.
Thanks for your reply. Just a quick update on your questions. 1. We are providing full support and instructions video to set up the app. We also do the free setup of the app for every store. 2. App-free usage extension is not possible, but we can do one month of refund if any seller is not able to set up at this time. We do also provide a trial period for the same. 3. We are also available for a call and a zoom meeting on request. 4. You can design all forms of the plans if you know basic HTML or we can do it for an additional minimum fee if you need custom designs. Please reply to our support and we are happy to set up this for you. Thanks AAA Membership Support
June 5, 2021
Awesome support from the team. They were very quick to respond to my support ticket, easy to work with, and had my setup issues resolved within the week. Great app, a real life saver as I needed recurring payments and membership capability for my website. This is the best solution I could find for Shopify and have now used this app on two of my websites. Thank you team. Keep up the great work!
Thank you so much for leaving us this lovely review! We're so glad to hear that you're loving the app 💖
Sept. 13, 2021
Does what it is supposed to. Very fast response from the team, which shows they are reliable. No complaints in setting up. I recommend their app. The team is always reliable and competent in resolving all issues. Many thanks!
We're so happy to hear that 🥰 Thanks so much for leaving us this review!
April 27, 2021
I installed the app on the basis that I wanted to try it out and see if it could meet our requirements, but found setting things up very confusing and was puzzled by the fact that I needed to connect it to PayPal. Normally apps bill directly through Shopify. I also thought that $7.99/month was a flat fee (this is the only price shown on Shopify apps), but actually that’s only for up to 50 members. I tried to email twice to request assistance and I received no reply.
Hey there! Thanks for your review. Sorry to hear that you are experiencing problems in setting up the app. We do provide the free setup for all stores and our team sent you an email for the same. For the payment gateway - We have already mentioned on the app that we only support PayPal and Stripe. And for pricing also, you can see it as a starter pricing and link above it which show you all pricing plans. Please let me know if you need any further help and we are happy to assist you. Thanks Team AAAecommerce
Oct. 23, 2021
We just started using the APP and found that it was easy to setup. We are also planning to use other APPS from this company. The support team was also great..
April 10, 2021
This app helped me turn my store into a membership store which gave my customers the ability to become members and unlock more parts of the store. I am impressed with the customer service and would strongly recommend AAAeCommerce to any upcoming Membership or Subscription based store. In the future, I would like to see a more simplistic setup with the memberships and subscriptions in regards to how a merchant can hide or show content to customers. But the support team is able to help greatly, so it is not a problem.
March 31, 2021
Great app! Quick and helpful support for any issue. The plugin is constantly developing comfort functions and already matches our needs.
March 20, 2021
The Triple AAA team is wonderful. Whenever I have an issue or don't understand something, customer service is always waiting to help. The app is great and also easy to set-up. I highly recommend.
March 17, 2021
Great support, very responsive, the application is easy to use and each step, each setting and detailed in explanatory videos! thanks
Feb. 16, 2021
Amazing support, they help me to add all things on my website really fastly. I recommend this app ;)