AAA: Recurring Membership App

Feb. 12, 2021

Very helpful and responsive with support. Had a couple bugs I was dealing with but they made sure to help fix.

Feb. 11, 2021

Honestly I feel like this app is more a mess than anything. I rarely leave negative review but I am so disappointed. Some of the issues I've had: shipping addresses not coming through on orders that went with the membership so I shipped product late; half the orders came through as duplicates; customers don't receive a confirmation page when they sign up and they only receive a confirmation email once you approve their membership so I had multiple customer sign up twice thinking the first registration didn't go through so they were charged twice. Reimbursements have to be done manually, not through Shopify, which is a pain. There were issues setting up the API and every time I went to save the new membership plan, it'd all get erased because of the API issue. I've had so many issue with this app and I've only had it for two weeks. I'm done and moving to a different app. The good: It is fairly easy to set up aside from the API issue. Recurring orders did work seamlessly once a customer signed up and you approved them.

Feb. 2, 2021

impossible to set up without programmers' help. Make something easier, I have multiples apps in my store, and the setup is automatic.

Jan. 28, 2021

Zero support staff, impossible to cancel, charged THREE times for the same service. Not worth the pain.

Oct. 8, 2020

Pros: -Customer support is good. I was looking for a membership app that was easy to setup and logged all my customers. I have it working right now with Mailchimp so my members get a email with a discount code for joining. Cons: -The customization of the colors of the form needs improving. I had to have customer support do basic text/title coloring. -Unable to update Plan name once you use it. Even if you delete your plan and start from scratch they say it is impossible. -Unable to change plan tags to update customers without customer support deleting it. Conclusion: -I wont be using this because it is a major hassle, the software is just not with modern standards.

Sept. 23, 2020

Very quick and kind response and support. They follow up the result from their solving also. It's very impressive

Sept. 10, 2020

Customer support is quick and kind. It's perfect for my situation if it could give the member free shipping and limit its number of use per month.

July 6, 2020

Though I dont get all the features I want, I like to give 4 stars for prompt response from the support team

June 8, 2020

This app will help us to manage our distributors by subscriptions in different Countries and different discounts per country. Great Customer service.

June 5, 2020

the app real meets my requirements, the help me to install and adjust the code, thanks! You should try this!

May 30, 2020

Great support, they resolved any issues I encountered and they will add Paypal gateway too, so this is great!

May 29, 2020

It is helping us with our paid content and subscriptions. Some features need to be improved to attend more our needs. They are getting there!!!

March 20, 2020

This app is clearly newer to the market and I have to say the support is literally incredible. Big shout out to Neha who has been super supportive and clear about the thorough functionality (the tool creates a pretty simple user journey but seems to be able to fit needs v flexibly thus far), and thanks for supporting us on our detailed requirements so far

Feb. 25, 2020

The app is absolutely one of my choices and done the trick for me. The Support is outstanding. Integrate the app in my store in just a minute.

Nov. 16, 2019

We have a unique workflow and how the customer journey has to be laid out. And the support team at Aaaecommerce went ABOVE AND BEYOND, for our needs. Lifetime customers!

April 8, 2022

I first installed this App on a test site as I have been let down by claims by other membership apps in the past. The AAEcommerce app has worked well for my site. It has integrated easily with shopify and the support from the support team has been prompt and helpful. Useful features: The ability to add customer subscriptions as orders that show on the customers dashboard. The ability to change membership plans show/hide content credentials without having to manually alter the form widget each time. Customer service: Has been excellent. I had a query about the formatting on the My Account page and it was resolved within two days. Very pleased with the app so far, and, more importantly, confident that any queries will be dealt with swiftly and efficiently by the customer service team.

Oct. 4, 2019

The application works wonderfully. Excellent value. The point I would like to emphasize is the quality and availability of customer support. A big thanks to Sachin.

Nov. 13, 2019

Great product. The service/support is beyond amazing. Did lot of customization and added new features on the app on demand. Highly recommend if you need any customization or want to fulfill you business requirement with membership app!

Dec. 11, 2018

I was simply doing a trial of this app, and created a test membership plan. After I found out that the app doesn't have discount tier-ing, I uninstalled the app. BUT, the test membership plan is still alive and kicking on my LIVE site, and I don't know how to undo this!! The app's features sound great, but this isn't the way it should work. I'm having to go into the liquid files now and see how to delete the added files that shouldn't be working anymore. Or something... :\

Sept. 6, 2018

We used this app to hide collections for members and it is very easy to setup the plans. We recommend this app.