Break Point FC review for BOLD Memberships
Feb. 14, 2022
I was not happy with the membership app. Customer service was not good at all and very slow to respond.=. For over 2 years now we had trouble with the app. The app had different information than what stripe had on their account and we could never rely on what bold app said. We tried to get it fixed but it never worked correctly and then when we went directly to stripe you guys erased all the recurring payments on stripe and untagged all my customers. I was also getting charged 1% more by using your app then going directly through stripe + the membership fee. I don't recommend this app to anyone and if you want to use an app like this you should go directly through stripe. All you do is copy their codes into your page that you want to charge.
Thank you for your honest feedback! We're sorry to hear about the less than satisfactory support you've received - we do take this very seriously and will be looking into how it can be improved. I can otherwise confirm our team has reached out to you regarding this request, and while it looks like we haven't received a response from you, we wish you the best in your e-commerce journey!
