BOLD Memberships & Loyalty for Shopify
Developer

Rating

4.2

feedback

81

Reviews

chart

#4,938

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    44%
  • Less than a year
    35%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service provided by the support team, with specific mentions of helpful and knowledgeable representatives such as Chintak, Jade, Taylor, and Naman. Customers appreciate the quick responses and effective solutions provided by the support staff. Additionally, some users highlight the app's functionality in simplifying business operations and generating revenue. On the negative side, there are complaints about the app's lack of synchronization with Shopify orders, coding discrepancies in installation guides, and issues with customization and missing key features like discount codes and membership options. Some users also express frustration with bugs, slow responses from customer service, and difficulties in resolving technical issues.

Highlights

Excellent customer service and support team
App functionality and revenue generation
Synchronization issues with Shopify orders
Coding discrepancies and lack of customization
Bugs and technical difficulties

Rating Breakdown

  • 5
    67% (54 ratings)
  • 4
    14% (11 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    15% (12 ratings)

Reviews with Text

  • 99% (80)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 14, 2026

This app has been great however it doesn't sync sign ups within Shopify orders. So you have to address any customer support issues outside of Shopify within the payment app. It would be so much better if it all synced together like it does with the Bold Subscription app.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2025

Store

ZYNNI

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Great customer service!!!

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 4, 2025

We ran into a problem and Bhumi was very helpful in navigating the solution.

Using app

Over 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 19, 2024

Jade and Taylor were super helpful. Bold give brilliant support.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We're glad our team was able to help.

All reviews

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