BOLD Memberships
Memberships App for Shopify
Rating
4.3
feedback
297
chart
#3,577
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
25%
-
Less than a year
48%
-
More than a year
25%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, quick response times, and helpful support team members like Aman, Irfan, Esha, and Naman. Users appreciate the app's functionality in setting up memberships and generating revenue. However, negative feedback revolves around issues with the app's installation guides, coding discrepancies, slow customer service responses, and bugs affecting customer accounts and payments. Some users also mentioned limitations in features like discount codes, membership options, and styling customization. Overall, the app seems to have potential but needs improvements in certain areas to enhance user experience and reliability.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 18, 2024
Aman has helped us, and several other staff. Helpful in fixing any issues or bugs with the membership app. We've found it suits our purposes for a custom theme on shopify. It has had the odd bugs, but the staff help us fix this when they come up.
June 29, 2024
The BOLD Member ship Liquid Installation guide is extremely disappointing. The instructions they provide often have significant coding discrepancies, with mismatched code and files that don't align with the Dawn theme. The only recourse is to contact their team for installation, which can take several days. I'm paying for a service, so why do I need to write code? Why doesn't the code match yours? And why do I have to wait 3-5 days? This is unacceptable
Store
My Store
Using app
About 1 month
March 8, 2024
I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!
Thank you for taking the time to leave a review. We're so glad you were able to launch your membership as planned!
Feb. 2, 2024
Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours. Irfan is amazing! Thank you Bold.
We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!
Jan. 30, 2024
Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.
We are so sorry to hear about your experience with our automated system. We will certainly review our process and work to do better! Thank you for your feedback!
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