BOLD Memberships App
Best eCommerce Membership Plan App - Shopify Memberships App
Rating
4.3
feedback
86
chart
#3,908
All reviews
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Nov. 19, 2024
Jade and Taylor were super helpful. Bold give brilliant support.
Thank you for the review! We're glad our team was able to help.
Oct. 15, 2024
Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!
We're thrilled to hear that Chintak was able to help you so quickly! It's always our goal to provide excellent customer support. If you have any other questions, please don't hesitate to reach out.
Sept. 17, 2024
Chintak (CS Rep) was very fast to respond and knew his stuff. Great experience!
March 8, 2024
I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!
Thank you for taking the time to leave a review. We're so glad you were able to launch your membership as planned!
Feb. 2, 2024
Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours. Irfan is amazing! Thank you Bold.
We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!
Sept. 25, 2023
It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.
We are so happy to read your kind review. Thank you so much for writing in and sharing your experience. Our support team is always happy to help. We look forward to working with you in the future as well!
Sept. 6, 2023
It's a great app to help simplify business and earn more capital.
Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!
April 13, 2023
Very good support team - dealt with every single one of my requests and tech issues within 24 hrs. great team great app. Thanks
Thanks for your kind review, this is the kind of support we strive to give. Our mission is your success! Thanks for choosing Bold!
March 22, 2023
I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option. WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself. Highly recommend, especially due to the great customer service.
Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!
Jan. 24, 2023
They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.
Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!
Oct. 4, 2023
I use this app on my other store and it started off causing many problems however we discovered this was because it never installed correctly once we got to the bottom of this and their support fixed it, it worked fine. Great app.
Thank you for taking the time to write in with your feedback. We apologize for the delay in communication. I can confirm our team has responded and is happy to help with the install. Please keep an eye on your inbox for our message. We are always happy to help!
June 28, 2021
Bold Memberships does all that we want it to and more! Hamza and Esha were able to troubleshoot any issues we had with the set up. We are up and running now after their great work. Would recommend!
Thank you for your review. We are so happy that Hamza and Esha were there to help you with your issues. Super excited that you are up and running, thank you for your recommendation!
July 29, 2020
Naman provided excellent support for Bold Membership and Subscriptions!!! I hope I get him in the future. Thank you!
June 9, 2020
I have just started using Bold Membership and Bold Custom Pricing. I have been amazed at the support I have received. They have a live chat resource staffed by very knowledgeable and patient people. Each time they have quickly shared the answer or took the time to find someone who could. All my questions were answered. Mayank, Aryan and Esha as well as the rest of the staff were very knowledgeable. I did have the Bold staff add the liquid to my code for both apps.
Using app
20 days
Total reviews
1
Average rating
5.0
June 9, 2020
Amazing customer service from Kelsey! Had an issue with my code and it was able to be resolved quickly and they communicated with me every step of the way!
June 11, 2020
The customer support is AMAZING! I had a live chat with Kelsey and she helped me so much! Also, Bhumi jumped in and helped with a bit of code that made ALL the difference in what I was trying to do. Thanks, Kelsey and Bhumi! You're the best! Also, Naman gave me excellent customer service today. Everyone at Bold Memberships is helpful and great!
June 29, 2020
Thanks Mayank! We talked about the possibility of developing a patch to integrate income from BOLD MEMBERSHIPS with my Shopify store income. Great job!
May 14, 2020
Guri helped me solve a tech problem that this non tech lady so desperately needed help with! Thanks Guri and crew!